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Nespresso CitiZ keep blinking on the "tall" button but no light on "short" button and no water pumps out

I just got this brand new Nespresso CitiZ machine, type C120 RE. The problem is the "tall" button is always keep blinking but the "short" button light does not turn on at all. I tried to push the both buttons at the same time for few seconds, but it did not work. The water can not be pumped out. I desperate how to solve this problem. There is no service center in my country.. Please help me.... thanks.

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Posted on Jan 02, 2017

  • 39 Answers

SOURCE: The espresso side of the

The clue here is that the problem involves the hot wate and the single or double espressos. These three functions require accurate water measurements and they are programmable. It appears that the flow meter is not sending the correct information to the control unit. This could happen if you have blockages or if the flow meter is not working anymore. Most likely you need a new flow meter which only costs about $20 and should not be too difficult to replace. It is located between the water tank and the pump.

Posted on Dec 31, 2009

  • 5 Answers

SOURCE: We have a Nespresso Citiz C110 which today decided

Sounds like it needs to be descaled. If this has not been done for a very long time, the scale will have affected the thermoblock and I may not return to full function. I only use Nespresso descale kit (not vinegar).

Posted on Sep 12, 2010

  • 21 Answers

SOURCE: Machine stopped working and both buttons are

May be busted, but before you take it to the shop try these few things. 1. Unplug machine for 30 seconds 2. Then plug back in, (lights should still be blinking) Take silver handle that you lift when you put in coffee pods and gently push back handle as far as you can for 3 seconds. This should reset your machine,back to factory settings. To then reset coffee cup settings to your personal taste by: 3. You can adjust the fill of coffee by holding the large coffee cup down for as long as you want to fill it. Try holding the button down for 20secs., next cup of coffee should automatically fill for 20 seconds. Do the same for small coffee side. Hope this works,it has for me; just not sure because of the cold water pumping out issue. good luck

Posted on Nov 12, 2010

  • 1 Answer

SOURCE: nespresso clitz's light is keep

It sounds like you've put it into descaling mode. Hold down the "large" button for a second or two and water should start coming through. Press the large button again to stop it. Lift the capsule eject handle and put it back down. Then hold down both buttons for about 3 seconds to exit descaling mode.

Posted on Jan 09, 2011

  • 1 Answer

SOURCE: My Nespresso citiz lungo button will only give

Ok, what you have done is programmed your machine. If you hold down the button for 3 secs you get 3 secs of coffee, so turn on your machine wait for it to warm up then without using a capsule press and hold the button until you get 110mls for a lungo and this will be stored in the memory. If this doesn't work there is a on/off switch on the right handside turn it on with your finger down on the lungo button for 5 secs and then release the button and this will take it back to factory settings.

Posted on Jan 25, 2011

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1 Answer

HOW TO ADJUST WATER QUANTITY AS THE LONGER BUTTON WILL NOT ADJUST, SHORT CUP IS OK


Try resetting to factory settings by holding both buttons down while turning the machine on - hold till lights stop flashing. Then programme both espresso and lungo buttons again in the usual way.
Hope this helps!

Mar 13, 2015 | Nespresso CitiZ & Milk Espresso Maker

1 Answer

CitiZ swap outside casing


I've stripped the casing from this model and it isn't difficult, though you do have to be careful. You should check out the Service Manual for the machine to first to decide if you're up to the job. The service manual is readily available online, just Google, 'Nespresso Citiz Service Manual' and you should get it in PDF format. The manual explains the process for dismantling and re-assempling. It also conatins wiring diagrams for all versions. It looks like the casing is the same, regardless of country. When I stripped mine, I didn't have the specialist Nespresso tools for the job, but carefully inprovised using small pliers instead of the special oval screw driver. BEWARE...any remaining warranty will be invalid if you carry out any work on the units!

Jul 23, 2013 | Nespresso Citiz C110

2 Answers

Nespresso citiz won['t exit descaling mode


I had the same issue, and took it to the repair shop, where the guy did the same thing, just pressed both cup buttons for 3 seconds. It worked. He said the Lungo button had to be pressed a little harder, as it had some connection problem, and thats why it didnt work for me. If you have the same problem, the machine will start buzzing for about half a sec if you press the lungo button while in descaling mode.

Nov 29, 2012 | Nespresso Citiz C110

2 Answers

No water, flickering lights


might have a lose wire inside the unit, do the wiggle test, take the unit apart and wiggle the wires they should all be attached firmly if you find one that is lose that's the one and he needs to be tightened up or replaced with a new terminal.. jay the pool pump motor repair guy in longwood Florida

Feb 03, 2012 | Nespresso Citiz C110

2 Answers

My Citiz is not puncturing the front (waffled) section of the capsule and is not brewing.


-the short term solution-
1. take your affected capsule. set it on its un-punctured/un-perforated bottom (the thin foil surface) on a flat surface. the three puncture holes should be facing upward on the top of the capsule. by the way, if you shake the capsule you should hear the grounds sound dry as if the capsule was new.

2. find a thin small rubber band. size-wise, ideally, the rubber band will fit loosely around your thumb; with a very small gap between the rubber and your thumb.

3. put the rubber band around the collar of the capsule. the band should be put over the top of the capsule and pushed down until it stops flush against the flange (rim). if the band is correctly placed, the band will be just 1mm flat inside the rolled bare aluminum edge (rim).

4. insert the capsule in your citiz machine as usual. optional: you can orient one of the puncture holes at 12 o'clock position (top dead center) during the insertion process. this time, it will work. you will find the capsule will eject cleanly with the rubber band intact.

5. save the rubber band.


-which machines does this apply to?-
this is a common problem with nespresso machines introduced after 2010, specifically the citiz. i have not seen this problem on the pixie, yet. i would expect this issue on the lattissima plus.
i am assuming that the machine is otherwise functioning properly: meaning that the machine does not have an issue with the water pump, excessive scaling deposits restricting water flow, or some other major mechanical part.
-why is this happening?-
look at the capsule, the post-2010 machines bite new slightly rectangular indentations on the capsule around the top edge of the wall. this is new. nepresso changed the insertion mechanism in response to competitors bringing non-nespresso branded capsules to market: Douwe Egberts/Sara Lee "L'or expressO", Caffe Vergnana "ESPRESSO", etc.
this new insertion mechanism was supposed to thwart knockoff capsules, instead it is unintentionally thwarting your "real" nespresso capsule. the injector needles are not piercing correctly all the way. the injectors poorly lodge: deep enough to make puncture holes but not deep enough to allow water to flow freely into the espresso grounds compartment.
two things can happen:
1. the pressure release valve, inside the brewing chamber which prevents an explosion occurring if the coffee exhaust path becomes blocked, is activated and hot water overflows into your used capsule basket.
2. the hot water flows outside and around the capsule and into your cup as clear hot water.
-what do i do long term?-
contact nepresso. get your machine repaired or replaced. this is a factory manufacturing defect that has nothing to do with you, wear, use, or hard water. refuse to pay the $125 repair fee. demand that they fix the machine free of charge. they will send you a loaner in a plastic shipping crate to use while your is being fixed. you should not have to suffer without espresso or waste legitimately purchased capsules just because nespresso is in a legal fight capsule copycats. this is not your fault.

Feb 21, 2011 | Nespresso Citiz C110

1 Answer

Nespresso clitz's light is keep blinking. I pressed both button but not working, I turned it on and off and make sure wate container is placed correctly.


It sounds like you've put it into descaling mode. Hold down the "large" button for a second or two and water should start coming through. Press the large button again to stop it. Lift the capsule eject handle and put it back down. Then hold down both buttons for about 3 seconds to exit descaling mode.

Dec 10, 2010 | Nespresso Citiz D110

1 Answer

We have a Nespresso Citiz C110 which today decided to start having problems. It starts its cycle perfectly but as it is filling the cup the water goes cold and after a few seconds switches the pump off...


Sounds like it needs to be descaled. If this has not been done for a very long time, the scale will have affected the thermoblock and I may not return to full function. I only use Nespresso descale kit (not vinegar).

Jun 21, 2010 | Nespresso Citiz C110

2 Answers

Blinking orange light on model D290 and it is not full of capsules


I solved this problem by realizing that I had forgotten to insert back a certain piece of plastic, that I had taken out to clean. this caused the blinking light

Jan 04, 2010 | Nespresso Coffee Makers & Espresso...

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