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Nespresso CitiZ keep blinking on the "tall" button but no light on "short" button and no water pumps out

I just got this brand new Nespresso CitiZ machine, type C120 RE. The problem is the "tall" button is always keep blinking but the "short" button light does not turn on at all. I tried to push the both buttons at the same time for few seconds, but it did not work. The water can not be pumped out. I desperate how to solve this problem. There is no service center in my country.. Please help me.... thanks.

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Posted on Jan 02, 2017

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  • 39 Answers

SOURCE: The espresso side of the

The clue here is that the problem involves the hot wate and the single or double espressos. These three functions require accurate water measurements and they are programmable. It appears that the flow meter is not sending the correct information to the control unit. This could happen if you have blockages or if the flow meter is not working anymore. Most likely you need a new flow meter which only costs about $20 and should not be too difficult to replace. It is located between the water tank and the pump.

Posted on Dec 31, 2009

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SOURCE: We have a Nespresso Citiz C110 which today decided

Sounds like it needs to be descaled. If this has not been done for a very long time, the scale will have affected the thermoblock and I may not return to full function. I only use Nespresso descale kit (not vinegar).

Posted on Sep 12, 2010

  • 21 Answers

SOURCE: Machine stopped working and both buttons are

May be busted, but before you take it to the shop try these few things. 1. Unplug machine for 30 seconds 2. Then plug back in, (lights should still be blinking) Take silver handle that you lift when you put in coffee pods and gently push back handle as far as you can for 3 seconds. This should reset your machine,back to factory settings. To then reset coffee cup settings to your personal taste by: 3. You can adjust the fill of coffee by holding the large coffee cup down for as long as you want to fill it. Try holding the button down for 20secs., next cup of coffee should automatically fill for 20 seconds. Do the same for small coffee side. Hope this works,it has for me; just not sure because of the cold water pumping out issue. good luck

Posted on Nov 12, 2010

  • 1 Answer

SOURCE: nespresso clitz's light is keep

It sounds like you've put it into descaling mode. Hold down the "large" button for a second or two and water should start coming through. Press the large button again to stop it. Lift the capsule eject handle and put it back down. Then hold down both buttons for about 3 seconds to exit descaling mode.

Posted on Jan 09, 2011

  • 1 Answer

SOURCE: My Nespresso citiz lungo button will only give

Ok, what you have done is programmed your machine. If you hold down the button for 3 secs you get 3 secs of coffee, so turn on your machine wait for it to warm up then without using a capsule press and hold the button until you get 110mls for a lungo and this will be stored in the memory. If this doesn't work there is a on/off switch on the right handside turn it on with your finger down on the lungo button for 5 secs and then release the button and this will take it back to factory settings.

Posted on Jan 25, 2011

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HOW TO ADJUST WATER QUANTITY AS THE LONGER BUTTON WILL NOT ADJUST, SHORT CUP IS OK


Try resetting to factory settings by holding both buttons down while turning the machine on - hold till lights stop flashing. Then programme both espresso and lungo buttons again in the usual way.
Hope this helps!

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I had the same issue, and took it to the repair shop, where the guy did the same thing, just pressed both cup buttons for 3 seconds. It worked. He said the Lungo button had to be pressed a little harder, as it had some connection problem, and thats why it didnt work for me. If you have the same problem, the machine will start buzzing for about half a sec if you press the lungo button while in descaling mode.

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might have a lose wire inside the unit, do the wiggle test, take the unit apart and wiggle the wires they should all be attached firmly if you find one that is lose that's the one and he needs to be tightened up or replaced with a new terminal.. jay the pool pump motor repair guy in longwood Florida

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It sounds like you've put it into descaling mode. Hold down the "large" button for a second or two and water should start coming through. Press the large button again to stop it. Lift the capsule eject handle and put it back down. Then hold down both buttons for about 3 seconds to exit descaling mode.

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We have a Nespresso Citiz C110 which today decided to start having problems. It starts its cycle perfectly but as it is filling the cup the water goes cold and after a few seconds switches the pump off...


Sounds like it needs to be descaled. If this has not been done for a very long time, the scale will have affected the thermoblock and I may not return to full function. I only use Nespresso descale kit (not vinegar).

Jun 21, 2010 | Nespresso Citiz C110

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