Question about Polycom VoiceStation 100
I have at my office a polycom voicestation 100. It was working up until about 3 months ago. Then it suddenly quit getting a dial tone and stopped working all together. So I got a new unit and power supply. Now the system will power up but I am not getting a dial tone. I used the cables that were plugged into the first system and have tried 2 different phone lines. Any thoughts?
Posted by Anonymous on
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Someone in our office recently damaged the RJ-45 cable for our
Polycom Soundstation. Because the jack was damaged I could not
determine the order of the cables. After a call to polycom, we found
the pinout information we needed - so I thought I would share, in case
anyone else finds themselves in a similar situation:
With the RJ-45 prong pointing down the wires, from left to right are:
Posted on Dec 03, 2008
SOURCE: polycom 2201-03309-001
The older Polycom SoundStations have power supplies that allow either anaog or digital signals. The phones themselves will work on either.
If your office phone systems are different, or if the extension it was originally plugged into was configured for analog and you are now plugging into digital would explain the problem.
Posted on Feb 16, 2009
This modelo has a separeted wire to the wall telephone jack ? If it is the case, once I had a problem like your and was the plug in the end the wire, I just cut out 3 ou 4 inches in the wire and clip another new plug and it was fine. These plug its a regular analog telephone pluf easily found in a eletronil part shop. I hope I had help in anyway.
Posted on Sep 12, 2009
If you know anyone that can test the power supply with a digital meter, you can check if the power supply works or not. the power control board on the voicestation might have blown. and If that is the case I wouldnt recommending fixing it. Getting a refurbished or used with maybe 3 months to 1 year warranty isnt that expensive on these systems. getting it fix might cost you about the same. But checking if the power supply is working or not would be the first thing you want to do. If that works. looking for a power supply is pretty easy.
Posted on Mar 23, 2012
Tips for a great answer:
Feb 27, 2012 | Polycom VoiceStation 300 Conference Phone
May 17, 2011 | Polycom VoiceStation 300 Conference Phone
Feb 25, 2011 | Polycom VoiceStation 300 Voice...
Feb 23, 2011 | Polycom >>> SOUNDSTATION PREMIER EX /AVAYA...
Aug 12, 2010 | Polycom VoiceStation 100
Aug 05, 2010 | Polycom VoiceStation 300 (220017910001)...
Jun 17, 2009 | Polycom VoiceStation 300 (220017910001)...
Sep 14, 2007 | Polycom PCY220016000001 SoundStation2...
130 people viewed this question
Usually answered in minutes!