Question about Concord Camera Eye-Q 4363z Digital Camera

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My Camera is frozen!

My camera will come on but it is stuck at the initial Concord screen and is making a loud ticking noise. I can't get it to do anything else and eventually it just turns itself off. What could be the problem?

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Re: My Camera is frozen!

These cameras are not repairable and are considered 'disposable' So - Next Camera and not a Concord.

Posted on Aug 29, 2007

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I think what you're referring to is the lens assembly not moving in and out correctly. The shutter is inside the camera out of view. Go to this website for possible solutions:

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the best solution to fix this problem is to get it repaired or replace if it is still under warranty.

I'll let you know if there is any other solution to fix this.

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Hello This is a pretty usual type of problem. The lens assembly is composed of some lens and some servomotors that will move them around or focus them properly in order to get a sharp picture. This is a delicate part of any camera. Sometimes one of the small parts in the lens assembly get out from their positions and damages or jams other components there. Therefore when you start the camera it produces weird noises as it tries to extend the lens. A camera doesn't know where the lens are at the moment you start it. It will power up the motors for a small amount of time, as it knows that if the motor works for about 1-2 sec the lens should move and extend. If this doesn't happen the camera gets confused and gives you errors or makes strage noises as it powers on the motor but it can't move the lens because they got jamed or are fully extended. Only a service center can fix this because lens mechanisms are very fragile and require specialised hardware to be realigned or repaired. In your case it would be adviceable to ask them an estimate of the repair, for you to know if it's worth it. It can be a simple job like putting back the piece that got out of place, but also it can be a situation in wich the whole lens assembly must be changed because of extensive damage recieved when the motor forced the lens to extend. It is also a good thing to do, NOT to power on the camera anymore as it can damage itself furthermore. Sorry as I can't give you more detailed tips, this isn't the do-it-yourself type of repair, even the service centers are having problems with this repairs. Good luck however, maybe it's a simple thing.

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Sony Cyber-Shot DSC-S40 Digital Camera- lens is stuck

The lens assy. has gone bad if it is making noise. If it is only stuck and not moving the power supply link is broken and supply is not reaching the lens assy motor. May be the SMD fuse would have blown in power supply circuit. May be you can seek the service manual from me and this calls for highly skilled workmanship and tools.

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