Question about Quartet gbc 6120S Shredder

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My shredder stop shredding. has paper caught in it

I was doing some shredding when i heard a popping sound and then the shredder stop shredding, the power works, and the reverse switch work, it just wont shred anything. Please help.

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  • Anonymous Mar 28, 2014

    Works in reverse, but not in forward



1 Answer

Shredder drive gear is probably shredded - hard part to find or replace usually. Could mean a new shredder;-(

Posted on Sep 08, 2007


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Unplug it. Lift the shredder unit off the catch-bucket. Remove any paper caught in the blades. You may need needle-nose pliers to pull jammed paper out from between the cutters.

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Its probably jammed with shredded paper to the point where the paper is stopping you from removing the basket. You will just have to try to open it enough and "fish out" some of the paper so that the level goes down and the basket can be removed.
In extreme cases if you let the basket overfill then the "shredded" paper gets caught back up in the cutting blades and you can jam the machine and fry the pcb inside.

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Add some paper shredder oil. A shredder needs oil to function properly, oil should be applied every month or more depending on how often you shred. Learn more here:

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Royal. Haven't heard of that brand. Could get in contact with tech service, but it's probably easier to grab a new paper shredder.
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Shredder will not start when paper is inserted. switch is on auto. This happened after a long session of shredding

Two possible problems;
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I hope this helps answer your problem. Best of luck!

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Sounds like shreddder gears are not staying aligned or somethhing is caught in the cutters.
The shredder has a sensor to detect when somethine is insert. Hol the sensor swith down and check for paper clips or staples in the roller/shredding teath. Good Luck and use a match book on the switch to wedge it..

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My paper shredder stopped working

First things First...UNPLUG THE UNIT. It sounds like it has been fed too many pages at one time. You may also want to dump any shredded paper so there is plenty of room for the shredder blades to pull in the paper. If the paper catcher is too full the blades can grab shreds from the bottom and stop the blades movement. Just be careful. Shredders can be dangerous.

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3 Answers

My shredder stop shredding. has paper caught in itposted

You must have a stripped gear. Should be a number in op manual. Take the top cover off and look for the broken gear. Call them an order gear.

Aug 30, 2007 | Quartet gbc 6120S Shredder

1 Answer

Random Running

sounds like a malfunctioning input sensor

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