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Sunterra pond pump and filter needing to be cleaned too often

I bought a 4 x 6 x 1 Sunterra pond kit at Aldi's several years ago but just got it installed this spring. The small Sunterra pump and filter that came with the kit initially only needed cleaning once every day or so. Now it clogs up and the water 'bubble' reduces to nothing within an hour of cleaning. Can anything be done? Or do I need to buy a UV sterilizer for my small pond? Or maybe a bigger pump and filter? I don't think it's the pump that's inadequate, but the filter that's in it. Clogs up with algae very quickly.

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Posted on Jan 02, 2017

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pondking
  • 21 Answers

SOURCE: I need a replacement O-Ring for my Sunterra 300106

Call the Manufacturer directly
800#: 866-866-4486
Email: mhardesty@sunterrausa.com
Phone: 309-690-2546
FAX#: 309-690-2547

Posted on Mar 03, 2009

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SOURCE: Missing a owners manual for a Garden Treasures biological filter

I have the manual, and I can scan it as PDF, but dunno how to send it to you.  I guess this site won't want us to post email. The Canister is very easy to use, just DO NOT remove the metal tension seal ring.  To prep it, you first have to remove the 4+1 top screws; remove the top part (be careful do not pry the clear plastic cover off, that should stay intact); plug the UV in its socket and carefully insert the UV light into the center chamber; reassemble the top with 4+1 screws; attach the two cone-shape nozzles to the "In" and "Out" of the canister, if you use 3/8" tubing for the pump, then no need to cut the nozzles, if you use 1/2" tubing, then cut the 3/8" section off, likewise for the 3/4" tubing, make sure the In and Out should have the same flow to balance the pressure inside the canister; turn the handle to "Work" plug the tube from the pump into "In" and connect the "Out" with the tube return to the pond or water fall; Turn on the water pump and plug in the UV light (use GFCI), wait 30 secs, and you should see the flow from the return tubing. Note:  use a 650+ gph bump at least; DO NOT submerge the canister in the water; put the canister on an even surface; cover the canister against rain and moisture.  My 800-gallon "green" pond clears up in 7-days. Good luck!
M

Posted on May 21, 2009

  • 5 Answers

SOURCE: broken cap on indicator for cleaning pond

call Sunterra LLC (LR Nelson) directly at (309)690-2460 (Ill #) or (800)800-0993 (Cal. #) They will ship you one right away !

Posted on Aug 02, 2009

  • 5 Answers

SOURCE: sunterra 300106 pond biofilter 1000 gallon

You can contact Sunterra LLC directly from their website or you can call (309)690-2460 (Ill #) or (800)800-0993 (Cal #) and they will ship you the needed parts right away. Walmart was carrying Sunterra a few years ago and may still carry ...check with them. I also noticed Target on-line had Sunterra. But as far as replacmeent parts, I would call Sunterra directly. Also www.Amazon.com carries a lot of Sunterra supplies !

Posted on Aug 02, 2009

  • 10865 Answers

SOURCE: Tetra Pond GreenFree 9W UV Clarifier

Hello. Get a tube of plumbers GOOP. Joe

Posted on May 02, 2010

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