Question about Office Equipment & Supplies
3M RTE8000 HS scanner with e-MRTD scanning
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Posted on Jan 02, 2017
SOURCE: scanner error
Try uninstalling and reinstalling the driver. If it occurs again, the the manufacturer of the scanner of yours may have some special thing (security) in the flatbed of the scanner. Like for example scanning money or so.
Posted on Jun 12, 2008
The image sensor may have gone bad. Try reinstalling the driver, if it does not work... It is time to get a new one (it is more expensive fixing a scanner than buying it brand new). Sorry. Good luck.
Posted on Jan 03, 2010
i found this while i had the same error msg... apparently its actully the USB cable where its does not suffice
here is the link : http://www.fixyourownprinter.com/forums/printer/49111
Posted on Sep 05, 2010
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Neither is it a prob with the computer nor with the scanner.
Let me guess,
either is your usb connection cable longer than 2m or you have connected the usb printer/scanner cable to a usb hub.
Do use a cable no longer than a max of 3m and do connect the usb cable directly to the computer usb slot.
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