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Posted on Jan 02, 2017
You most likely have a slight leak in the brine line. This is the most common failure on a water softener. A slight leak will allow air to enter during brine draw, breaking the vacuum. it doesn't take much of leak, in fact it can be small enough that water does not leak out during brine refill but it will not draw brine. Check the compression fittings at the brine tank and the softener valve. disassemble the connection, cut back the tubing and reconnect. Other things to look for are low water pressure, the unit requires 25 psi minimum during regeneration. Also make sure the drain line is not restricted and the maximum head on the drain is 4' over the softener.
Posted on Mar 23, 2010
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