Question about RIM BlackBerry Pearl 8100

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Files will not open on PDA - Medion Pocket PDA MD41800

Had this PDA for a couple of years, but never used it. Have just started it up, and find that I am unable to open any of the pre-loaded Word template documents, or any docs/spreadsheets that I create, or transfer from my pc. I have created a very small pocket excel document, and it appears in the list of files on the pda, but if I tap on it, it does nothing, and if I hold the stylus on it, the menu that appears does not offer me the option to open it. What am I doing wrong? I phoned up the Medion hotline, and they told me to do a soft reset, then a hard reset. I have done both and it still has not solved the problem.

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Re: Files will not open on PDA - Medion Pocket PDA...

I have motorola A 1200
when i access through GPRS
It shows me an error of security High
Kindly telle me the security settings so that i can put it medium
Mail me at

Posted on Feb 22, 2008

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Re: Files will not open on PDA - Medion Pocket PDA...

Since you say you've had it a while and never used it before I suspect the firmware/software may be out of date. The apps that create documents/spreadsheets/etc change over time and the ability to open/read can be lost if you don't update your PDA. Check the website for the device maker and see if you can download updates. Another thing is to make sure you have installed the attachment reader software (if this is relevant) and turned on the ability to open such files in the settings for your PDA....sometimes for security or space conservation reasons this feature is not on by default. Check in "settings" "options" etc. Good luck hope this helps.

Posted on Aug 29, 2007

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1 Answer

Slow respond

The best solution to these problems is hard resetting your device. A hard reset will bring your PDA to it's factory default state, so your PDA will be as fast as it was when it was brand new. But this process will erase all your stored data (Such as adress book, messaged, appointments, tasks, pictures, ...) so you should consider having a backup of your PDA to your PC with a backup software before you hard reset your device. So later when you hard reset, you can recover the personal data with this backup file and continue using your PDA faster.
To hard reset your PDA, you must press the on/off button and reset button at the same time (reset button is a small button that needs to be pressed with your pen, and usually it is located in the bottom of the PDA). And later, wait a couple of minutes and the windows will be reinstalled and load up with the starting page of the screen alignment. After you completed all the settings, you can recover your data from your backup file (from PC).

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All the Best.

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