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Taskalfa 3500i new when turn on it states scanner lock c3100 call engineer, how can you unlock thanks John

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: scanner locked. how to unlock

The scanner latch should be on the left side of the scanner.
You can try powering it off and on. Something is catching the scan head.
You should have a one year warranty on that product also if you need to call Xerox.

Posted on Feb 25, 2008

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SOURCE: unlock scanner keeps appearing on my lexmark x85 printer

MY LEXMARK X5150 UNLOCK SCANNER

Posted on Aug 30, 2009

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SOURCE: i also need a service

call service c3100

Posted on Nov 09, 2010

sodeep
  • 3267 Answers

SOURCE: installing a new kyocera TASKalfa 250ci and i got

C3100 Scanner carriage problem

• The home position is not correct when the power is turned on or copying the document placed on the contact glass.
Poor contact of the connector terminals.
Defective scanner home position switch.
Defective engine PCB.
Defective scanner motor.
This copier may need a service adjustment. The problem could be something as simple as a switch not being in home position. Please troubleshoot accordingly. Unplug device when troubleshooting.You should also troubleshoot it by looking to see if anything is blocking or stuck causing the carriage to not go into position.

Posted on Dec 22, 2010

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1 Answer

How do i with the call service 3100


C3100 is a scanner carriage problem... The error code indicates that the "home signal" is not reaching the main board in the required time;if its new machine check the scanner lock removed or not.other wise open platen glass and clean all optics,,if its not working check the main board,&connector cables,,,,

Nov 18, 2014 | Kyocera Mita TASKalfa 180 Black Toner...

1 Answer

Error c3100


C3100 Scanner carriage problem
The home position is not correct when
the power is turned on or at the start of
copying using the table.
Poor contact in the
connector terminals.
Check the connection of connector YC4 on
the scanner PWB and the connector on the
scanner home position switch, and the continuity
across the connector terminals. Repair
or replace if necessary.
Defective scanner
PWB.
Replace the scanner PWB and check for
correct operation.
Defective scanner
home position
switch.
Replace the scanner home position switch.
Defective scanner
motor.
Replace the scanner motor.
The mirror frame,
exposure lamp, or
scanner wire is
defective.
Check if the mirror flames and exposure
lamp are on the rail. And check the scanner
wire winds correctly.
took this from a diffirent kyocera copier but it will be the same scanner related code

Jan 03, 2014 | Kyocera TASKalfa 180 Copier

1 Answer

ERROR CODE C3100


Check to see if the scanner lock is on lock position.. If it move to unlock C3100 Scanner carriage problem The home position is not correct when the power is turned on or copying the document placed on the contact glass.

Nov 22, 2013 | Kyocera Mita KM-2050 Printer

2 Answers

My new kyocera taskalfa 181 copier diplay call service c3100


please unlock the 2 scanner lock on top left side of the machine. the lock will be in yellow colour and it will covered by red tape.

Sep 20, 2012 | Copystar Kyocera Taskalfa 181 Copier

1 Answer

Copier Taskalfa giving me Error code C3100


clean the optics for dust .it is related to the scanner and 90% is because of the dirty optics.clean it well

Jul 25, 2011 | Kyocera TASKalfa 180 Copier

1 Answer

MY NEW COPIER DISPLAYS ERROR C3100 WHAT IS IT


Problem related to scanner.. please check home position and reinstall connectors.. also check cable..

Apr 14, 2011 | Kyocera TASKalfa 180 Copier

1 Answer

Installing a new kyocera TASKalfa 250ci and i got the error error c3100


C3100 Scanner carriage problem

• The home position is not correct when the power is turned on or copying the document placed on the contact glass.
Poor contact of the connector terminals.
Defective scanner home position switch.
Defective engine PCB.
Defective scanner motor.
This copier may need a service adjustment. The problem could be something as simple as a switch not being in home position. Please troubleshoot accordingly. Unplug device when troubleshooting.You should also troubleshoot it by looking to see if anything is blocking or stuck causing the carriage to not go into position.

Dec 22, 2010 | Kyocera Office Equipment & Supplies

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