Question about Epson Stylus C46 InkJet Printer

2 Answers

No hardware installation

I have a USB cable with the printer when I put it in the computer detects the new hardware but it always says there was a problem installing the hardware insert a floppy or cd, but i never got one with the printer...

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  • middhat Sep 21, 2008

    same problem as safeena, and because the printer i have got is quite old its not listed on the epson printers listed on the computer.

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Hi, You can download the driver/installer for your printer from http://esupport.epson-europe.com/SupportHome.aspx?lng=en-GB&data=0ccCGROWIYM58zV3pqc84W2LhUcmWnHiUk31CNK52sUU003D The driver is OS specific. Hope this be of help. Post back should you need additional information. Good luck and kind regards.

Posted on Aug 29, 2007

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You can download the software & drivers from the link below: http://esupport.epson-europe.com/ProductHome.aspx?lng=en-GB&data=dkmEK02SU002Fer6qudElZT5RHsMyD4iBT1M&tc=6#7 You can also use the troubleshooting guide on this page: http://esupport.epson-europe.com/ProductHome.aspx?lng=en-GB&data=dkmEK02SU002Fer6qudElZT5RHsMyD4iBT1M Try & install with this driver and let us know how it goes. Please update the question & let us know if the information given was useful to you - Good Luck!

Posted on Aug 29, 2007

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you may want to try switch to a next usb port or replace the usb cable. it just seems more like your pc is not getting the correct reading from the usb connection.

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MFC-8669DN FAILURE


Did you check after installing the printer that you have the printer in 'installed printers' in 'control panel'?
Your printer may have been there, but not set as default printer.
Did you also notice a message popping up first time you connected the printer to usb saying new hardware detected?
Try to install and connect the printer on a different computer ( a laptop will be fine), intalling software first as usual.
If it works is either usb channels on original computer or a windows problem.

If Windows does not see the device when you connect usb (ensure cable is ok) to different computer, and you are sure you are doing everything ok, then it is probably usb printer socket that is faulty.
If Windows see that there is a new device detected, but it cannot install printer, even after doing disk setup procedure fine, then there is an issue either with the printer or with the drivers you are using (they may be for a different operative system for example).

An hardware problem of this kind is rather unfrequent, particularly on a new printer. Check that you are doing everything fine, that the printer is not in installed printer, even if not default one, and that you are using the right setup disk, and that this is performing the whole setup procedure.

Regards

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