Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC

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Windows xp boot issue

My computer suddenly failed to boot. the screen went blank and a DOS window came up with several selections, which did not help. now, even the DOS screen will not show up, it's just black. the hard drive seems to start going but nothing appears on screen. what can i try?

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Re: windows xp boot issue

Don't format or re install anything, just put your windows cd, wait antill the blue screen finish putting files on the hard disk, then choose : repair using recovery console, don't select install windows, a black screen with C:/ will show up, now write fixboot then hit enter, then write chckdsk then hit enter, and then write exit and hit enter your comp will be working very well .

Posted on Aug 29, 2007

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Re: windows xp boot issue

Hi, It might not be a Windows problem but rather hardware. You may want to try cleaning/reseating your memories or your video card if you have one and not a built-in. Also it may be worth your time to observe a few other things: 1. Is there a beeping sound, if yes, is it continuous, intermittent, up-down; 2. which indicator leds light up and at what point/stage; 3. is the blower fan spinning; 4. Is there anything out of the ordinary, burnt smell, clacking/slapping sound, etc? Hope this be of some help/idea. Post back how things are or should you need further information. Good luck and kind regards.

Posted on Aug 29, 2007

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Re: windows xp boot issue

Have you got your WindowsXP CD? You could put it in the CD drive and let it boot from CD. Then select "r" (Repair Option). This will attempt to re-install your xp without losing data. (Not always possible) If you have no data on the drive that you want to keep then you could ignore the repair install and try the full re-install. you will need your motherboard drivers etc for this. It sounds like your Boot records or system files are corrupt.

Posted on Aug 29, 2007

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Windows wont boot

Hi Rajib Chakraborty,

When posting issues try to be a details as possible this help to solve the problem more quickly and you problem answered more quickly.

Below are some step you can take to try to boot into windows if this fail, please provide more details to problem you are having.

1. Boot from Last Known Good Configuration

If the PC is on first restart the computer by pressing[Ctrl][Alt][Delete].
When you see the message Please select the operating system to start or hear the single beep, press [F8] to display the Windows Advanced Options menu. Select the Last Known Good Configuration item from the menu and press [Enter].

2. Use System restore

To use System Restore, first restart the computer by pressing[Ctrl][Alt][Delete]. When you see the message Please select the operating system to start or hear the singlebeep, press [F8] to display the Windows Advanced Options menu. Now, select the Safe Mode item from the menu and press [Enter].
Once Windows XP boots into Safe mode, click the Start button, access the All Programs ' Accessories ' System Tools menu, and select System Restore. Because you're running in Safe mode, the only option on the opening screen of the System Restore wizard is Restore My Computer To An Earlier Time, and it's selected by default, so just click Next. Then, follow along with the wizard to select a restore point and begin the restoration procedure.

Nov 11, 2011 | Microsoft Windows XP Professional

1 Answer

It is not starting up


Good day. I suggest for you to reinstall windows and use the repair options. Usually software encounter errors or some files might get corrupted causing your computer not to boot up properly. The repair option in Windows XP will help you to fix those issue. here are the steps to follow:

1. Rule out hardware issues. Windows Repair will only fix software problems. Hardware issues can also cause boot problems (i.e. bad hard drive, memory, CPU, or power supply).

2. Backup. It's always a good idea to backup your important data before making changes to Windows XP. Relax, if you follow these instructions your data will be perfectly safe.

3. Boot from your Windows XP CD. Insert the Windows XP CD into your computer's CD-ROM or DVD-ROM drive, and then restart your computer. When the "Press any key to boot from CD" message appears on the screen, press a key to start your computer from the Windows XP CD.

4. A blue screen will appear and begin loading Windows XP Setup from the CD.

5. When completed loading files, you will be presented with the following "Windows Setup" screen, and your first option. Select "To set up Windows XP now, press ENTER". DO NOT select Recovery Console.

6. Then press F8 to continue

7. Next, Windows Setup will find existing Windows XP installations. You will be asked to repair an existing XP installation, or install a fresh copy of Windows XP.

8. Then just choose repair option to repair your Windows Xp

9 Then it should work. If iin any case that will not solve the issue, you might try to install fresh copy on Windows Xp

Hope this information will help you resolve your issue. Have a great day.

May 24, 2011 | Microsoft Windows XP Home Edition

2 Answers

How do you wipe a computer with windows xp, without the cd or a floppy. there has to be a way to use a usb. (computer wont boot passed welcome screen). don't need to save xp either.

If your system supports it you can go into your Bios (right when computer starts booting up you press (usually "Delete" key) to enter Bios setup.
In the Bios you go to Boot devices, any devices set up for booting will show in a list in numerical order, this order is the order your system gives preference for booting. Most times you will see your hard drive and your cd drive already there. Select the first one and open the pop up menu for it (on the right side of the screen it should tell you what key to hit to change the value), if your USB device is there then select it to be your first boot device. Then hit the key for that 'Exits and Saves Changes' (usually F10). This exits Bios and starts your system booting up again.

Before you boot up though you need to have your memory stick set up with either Windows Install files (i.e. burning the windows install disc to your usb device) or format your USB device to be a boot disc (this will only then allow you to boot to a DOS prompt though and you would still need the Windows files)

Feb 19, 2011 | Microsoft Windows XP Home Edition

1 Answer

I tried to re-install windows xp to clean my computer (running slow). It aske if I wanted to include web updates and I answer yes. Computer went to a blank screen and no won't load from recovery disc or...

Hi, you will need to reformat your hard drive before installing XP, First boot into BIOS by pressing the F1 key during bootup, change the primary boot drvice to CD rom, save changes. Insert XP cd into drive and reboot PC; select boot from CD when this appears during the initial boot fase. Allow files to be installed. When this finishes, delete partion and then repartion hard drive. Select format hard drive, when this completes your PC will reboot, do not select boot from CD and XP will start to install normally.
Hope this helps, if not come back to me.

Aug 04, 2010 | Operating Systems

1 Answer

DOS program on Windows XP

Go to the desktop and find the icon for your program. Right Click on it to get the Properties dialog box. Select the compatibility tab, then select the compatible operating system for the programs.

This should get your program working again.

Good Luck

Feb 09, 2010 | Microsoft Windows XP Home Edition

1 Answer

I was defraging my c drive and the screen went blank. I have a PC with XP When it appeared the defrag was complete by no blincking lite I shut down and restarted monitor still blank

can you get into BIOS? if YES, put u'r bootable Windows XP CD into CD-ROM, and set BIOS to boot from CD-ROM..after some process you'll be asked to choose: install new OS or to do the recovery or exit
now pick option 2.
you will taken into DOS, type 1, it will appear C:>windows\ (type chkdsk)
C:>windows\chkdsk (enter)
after that type exit
C:>windows\exit --> good luck

Feb 08, 2010 | Microsoft Windows XP Home Edition for PC

2 Answers

How to install xp on this unit from vista

You have to format the hard disk before you can insall XP on a Vista machine, or you can try to install a dual boot system. Go to and search for dual boot system help

Jan 29, 2010 | Operating Systems

1 Answer

Xp boots and hang up on blank screen

Insert the original Windows XP "System Restore" CD-ROM,
and tell your computer to "boot" from it.

Does it boot, and get to a screen that asks you "do you really want to ...", or does it stop at a "blank" screen?

If it "stops", you have a "hardware" problem.
If it "asks", then either:
* your disk-drive has failed, or is about to fail,
* your installed copy of Windows is messed-up, and it cannot complete the "boot" process.

Take your computer to a computer-store, for more trouble-shooting.

Aug 28, 2008 | Operating Systems

2 Answers

Unable to load

How to get to a MS-DOS prompt.
Reason: If Windows or the computer is not operating properly, it may be necessary to get to a MS-DOS prompt to diagnose and to perform additional troubleshooting on the computer.
Solution: MS-DOS users
Windows 3.x users
Windows 95, 98 and ME users
Windows NT, 2000 and XP users
Windows Vista users
Other PC Operating System users

MS-DOS users If you are running MS-DOS with no other operating systems, the computer should be booting into a MS-DOS prompt automatically unless you have a shell or other program loading automatically. If the computer is not getting you to a MS-DOS prompt, reboot the computer and as the computer is booting, press the F5 key when you see the message "Starting MS-DOS" or the MS-DOS version. This will load the default standard MS-DOS. If you successfully get to a MS-DOS prompt and would like to prevent the computer from loading the program that is preventing you from getting to a MS-DOS prompt, or if you would like to fix possible error messages you may be receiving when booting the computer, edit the autoexec.bat and/or the config.sys files.

Windows 95, 98, and ME users If you are able to get into Windows 95, 98 or ME, you can get to a MS-DOS prompt by following the below steps.
  1. Click Start
  2. Click Run
  3. Type "command" and press enter.
This will open a MS-DOS shell. However, if you are attempting to troubleshoot an issue with the computer and are using Microsoft Windows 95 or Windows 98we suggest you restart the computer into MS-DOS. To do this follow the below steps.
  1. Click Start
  2. Click Shutdown
  3. Choose the option to restart the computer into a MS-DOS prompt.
If you are unable to get into Windows 95 or Windows 98 to get into a MS-DOS prompt, follow the below instructions (Windows ME does not have this option).
  1. Reboot the computer
  2. As the computer is booting, press the F8 key when you hear a beep or when you see "Starting Windows 95" or "Starting Windows 98". Windows 98 users sometimes may find it easier to press and hold the left CTRL key as the computer is booting.
  3. If done properly the user should get to a screen similar to the below screen.
Microsoft Windows 95 Startup Menu
============================= 1. Normal
2. Logged (\BOOTLOG.TXT)
3. Safe mode
4. Step-by-step confirmation
5. Command prompt only
6. Safe mode command prompt only
Enter a choice: 1
F5=Safe Mode Shift+F5=Command prompt Shift+F8= Step-by-step confirmation [N]

4. Select the option for Safe mode command prompt only.
Windows NT, 2000, XP, and Vista users If you're running Windows NT, 2000, or Windows XP and need to get to MS-DOS prompt follow the below steps.
  1. Click Start
  2. Click Run or click in the "Start Search" field if you're running Vista
  3. Type "cmd" or "command" and press enter.
Additional information about the difference between "cmd" and "command" can be found on document CH000395. If you're attempting to get into a MS-DOS prompt to troubleshoot the computer boot the computer into safe mode. Additional information about how to get into safe mode can be found on document CHSAFE. Windows 2000, XP, and Vista users who are unable to boot the computer into Normal Windows mode or Safe mode can also enter the recovery console to manage their computer from a prompt. Additional information about how to do this can be found on document CH000627. Finally, if you are experiencing issues getting into Windows NT, 2000, or XP, it may be necessary to run troubleshooting steps from a MS-DOS prompt. It is recommended that the Network Administrator get into the MS-DOS prompt by using either a standard MS-DOS boot diskette (note: will not be able to access data using a standard MS-DOS bootable diskette) or the ERD diskettes created after the installation of Windows NT, or boot from the Windows XP CD.

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Dec 06, 2007 | Microsoft Windows XP Home Edition

3 Answers

Installing windows xp

Try first  to use hiden boot cd.With it u can see all files on hdd.When u see winxp files just delte.But i will not take responsibility couse sometimes xp wont boot up...
But i recomneded you to save all your data and format your pc.Make sure that the partition cd must be deltet befor u contiuing with formating ur pc like in this pics:

Oct 29, 2007 | Microsoft Windows XP Home Edition

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