Question about UTStarcom Htc Innovation Xv6700 - Black verizon Pocket Pc Smartphone W/ Cradle Bundle

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Touchscreennotworking Touch screen is not functioning properly

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There are a few things I am going to need you to do to get that touch screen working for you.
1. Turn off your phone and wait 15 seconds and then turn it on. This should clear any software issues you were having.
If that did not work then,
2. Take out the SIM card and then turn off your phone and turn it on again. Sometimes the SIM card is the problem and it can cause problems on your phone.
3. Update your devices software to the newest software available.
4. This is the most drastic way to fix a phone. Hard reset. This is a last resort option because it will reset everything on the device to the manufacture setting. This is how you do this for your phone.

Hold the two buttons to the left and right of the windows and then old and press the OK button.
Then press the reset button. PRess Y and it will do a hard reset. Anything additional you added to your phone WILL be erased.
5. If this did not work contact the manufacture for selling you a faulty device.

Posted on Jul 23, 2013

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Posted on Jan 02, 2017

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