Question about Zebra Eltron LP 2543 Thermal Label Printer

1 Answer

Driver I am not able to find drivers that say this specific model number. What driver set should I be using? Also, I just received this printer today (I bought off ebay in supposed working condition) and although I do not have the drivers set up yet on my pc, when I plug in the power and try to turn it on, I hear no sounds of power and what I assume to be the paper feed button on the top does not work. Is it safe to say this is not in working condition?

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  • Ashley Montpetit
    Ashley Montpetit Jul 23, 2013

    Since my original post, I found out from the seller which printer drivers that I need to get and informed me that I would also need to get the RS-232 DB9 drivers for the RS232 Serial 9 Pin RS-232 DB9 Cable Adapter to work properly as well.

  • Ashley Montpetit
    Ashley Montpetit Jul 23, 2013

    Seemed easy enough but I am still stuck on the first step and not sure what to do. I did find the RS-232 DB9 drivers and installed them, even thought the website that I got them from said that if using Windows 7 or 8 and connected to the internet I would not need to download them as the wizard would do it for me. My problem is, I don't get the wizard. Every time I plug it in, instead of getting that add new hardware wizard, I get a message that says: "USB Device not Recognized, The last USB device you connected to the computer malfunctioned and Windows does not recognize it. Recommendation- Try reconnecting the device if windows still does not recognize it, your device may not be working properly." The seller assures me that everything worked fine up until he sold to me so I can't imagine the adapter doesn't work now. At this point, I just don't know what to do and fear I've gotten in over my head. Can anyone help?

  • Brian Sullivan
    Brian Sullivan Jul 23, 2013

    Windows 7 First, please disconnect all USB devices and then perform the following steps Click Start button, type devmgmt.msc in the Search bar and press Enter. Click Continue if necessary In Device Manager, double click to expand Universal Serial Bus controllers, right click on the Host Controller, click Uninstall and click OK. Repeat the step 2 to uninstall all items under Universal Serial Bus controllers.Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.

  • Ashley Montpetit
    Ashley Montpetit Jul 23, 2013

    Will this work for Windows 8 as well? I'm sorry I think I forgot to mention that I am running Windows 8.

  • Brian Sullivan
    Brian Sullivan Jul 23, 2013

    Right click in the bottom toolbar from the toolbars drop down list select desktop this will add >> in the bottom screen toolbar select it then you will see a number of options select control panel it might be the second one with all control panel items scroll up the list you will see devices and printers if your printer is being recognised it will be there if not select the device manager from the list above devices and printers scroll to ports com you should see either a yellow question mark or a red X the driver will need to be updated right click select update driver

  • Brian Sullivan
    Brian Sullivan Jul 23, 2013

    Click on >> then on the first control panel Hardware and sound add a device it will search for any newly connected devices, also you might select control panel system and security Review you Computers Status then select the Windows Update from the bottom left of the page you will see what updates are available and if any optional updates are available

  • Ashley Montpetit
    Ashley Montpetit Jul 24, 2013

    Thanks SO much for all your help Brian, you made it very easy follow. I have tried all of the above but every time I restart and plug it back in I keep getting the same message. Not sure if I should buy a new cable adapter or what at this point. The guy I got it from says everything was working fine before sending it to me but I suppose that don't mean a thing when it's not working now. lol. I also wondered if I should be doing all this in any particular order. I figured out which set of drivers to use for the label printer and tried to go ahead and install those but every time I tried that it would get about 3/4 of the way done and just freeze on me. I'm feeling a lil doomed here. lol

  • Brian Sullivan
    Brian Sullivan Jul 24, 2013

    Click on the >> then on the first control panel under the system and secuity tab select find and fix problems select use printer it will take you through a process of detecting problems

  • Brian Sullivan
    Brian Sullivan Jul 24, 2013

    if still no luck try configure a device tab.



1 Answer

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  • Zebra Master
  • 27,725 Answers

If you have not set the printer up it will not be in a working condition ?
Make sure all Power an Data leads connecting to your printer have dust free secure seating.
You might have to uninstall the printer restart your computer then reinstall your printer.
Click start control panel administrative tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port and Ecp printer port you
might see a yellow? ! question exclamation mark or a red X this will mean you need to install a new driver for this device right click to update driver.
Rather doing a driver hunt which can take hours
Windows XP/Vista/7/8

it might take some time being a freeware driver solution
Note: it will find all of your outdated drivers

This will automatically search for and find the correct driver you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point.

Click no to both of these then continue updating each driver free then restart once all of the drivers have been updated.

Posted on Jul 22, 2013


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A 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017

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SOURCE: tlp 2844 printing issues

try powering off the printer, pressing the green button while powering back up then when u see it blink let go of the green button

Posted on Jun 25, 2008

  • 9 Answers

SOURCE: not printing

this problem will address on label and ribbon issue. you must establish your printer set-up first, meaning see to it that the label and ribbon was correctly loaded, if still problem occur try using manual calibration you can see how to do at the manuals you have..

Posted on Oct 31, 2008

  • 4 Answers

SOURCE: Zebra LP2844 not working at all after wrong power supply

what I learned.
the printers being sold as LP 2844 all over the place is actually an LP 2543. It was made for UPS, specifically, and they are being sold in large lots to refurbishers. It looks almost identical to the LP 2844.
LP2844:  DC 20V 2.5A tip positive; all of them have USB ports!!
LP2543: AC 16V 4A; have only parallel and serial. Cover has a lighter shade to it. Most either have the label scratched off or a fake one put on.

Posted on Apr 10, 2009

  • 1 Answer

SOURCE: Zebra Printer LP 2844 not feeding

Thanks for the response. It turned out to be a faulty power supply which did not send enough power to turn the printer. now it works like a champ

Posted on May 08, 2009

  • 53 Answers

SOURCE: Zebra LP2824 not printing

Sounds like you put your printer into line mode. Line mode prints code so you can see what is sent to the printer to look for possible mistakes in the code.

To switch from line mode back to page mode.

  1. Turn printer off.
  2. Press and hold the feed button down. And switch printer on.
  3. Release the feed button when the LED flashes red.
  4. When the LED flashes green, press down the feed button.
  5. When the LED flashes amber release the feed button.
  6. Try printing now that the printer is back in page mode which is used for print your labels; line mode prints the labels code.
  7. Do this fast or else it wont work if you are slow.

Posted on May 12, 2009

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