Question about Toshiba DKT-2020 Corded Phone

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Sent to Extension on Display

How do I eliminate the Sent to extension message on the display of my Toshiba DKT2020-SD. There are two phones in question, one says Sent 218 and the other says Sent 211. The other phones do not display this. I appreciate any help on this.

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Posted on Jul 22, 2013

  • kakima Jul 22, 2013

    @Barbara, please see my solution to your question, not this "solution" to Jeremy's unrelated problem.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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mdesmet
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SOURCE: Change name display on Toshiba DKT2020-SD

I am assuming you want to change the display to read another persons name, or blank. If that is correct:
Press a [DN](labeled intercom on my system) + #621.
That opens edit mode.
an example. My phone reads "MARK 29"
where Mark is the user, 29 the extension. John replaced
Mark, so target is "JOHN 29"
so intercom # 6 2 1 puts me in edit mode
# toggles between alpha/numeric
* moves the cursor, I repeat * until cursor is under M
Hit the 5 key, changes the M to J and moves cursor under the A.
Hit the 6 key, the A changes to M, and the cursor moves to under the R. I hit 0 which changes the M to N. I hit 0 again, the N changes to O.
Hit the 4 key, the R changes to G. Hit 0, G changes to H.
Hit the 6 key, K changes to M. Hit 0, that changes the K to M. Hit 0, M changes to N.
We are done, as the extension number stays the same. Hit spkr key to leave edit mode.
Hope that helps!
# toggles alpha/numeric

Posted on Dec 10, 2007

SOURCE: We have Toshiba Digital business

This is a very common problem with the Message waiting light, it can be used to turn on other msg waiting lights on other phones, or used to call back the voicemail after a message has been left in your mailbox. What you need to do is cancel the message waiting light, the code is Intercom + #409, then you will hear a studder dial tone, do that code from both phones (ext 11 and ext 24) and it should solve your problem. I would recommend after using the code, follow up with leaving a message in each phones mailbox to turn the light back on and see if then when you press it, it will take you to your mailbox.

I hope this helps, post back if not.

Posted on Mar 29, 2008

SOURCE: Don't have manual and phone shows "SENT" and ext #?

i want to setting toshiba dkt-2020 code number

Posted on May 26, 2008

  • 38 Answers

SOURCE: DKT2020-SD Msg Light Blinking for no reason

#409 to cancel receive message...may need to key in few time to cancel few message
#64+sent messane extn - to cancel sent message

Posted on May 09, 2009

  • 1 Answer

SOURCE: Change name display on Toshiba DKT2020-SD

Press "intercom" button, then #621. Use * to move the cursor all the way to the left. Use the # sign to change from numbers to Alpha. For example: You want "N", but the "M" comes up. Press the "0" to toggle to additional letters on same number key. For a SPACE, use the number 1 and toggle to get a space.

Posted on Feb 01, 2010

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DKT-2020 Corded Phone (dkt2020sd): How do you change the display time on the DKT2020-...


Depending on the type of system you have powering the 2020,this should take care of it.
Leave the handset on hook, press intercom # 6 5 2, then enter the time of a 24 hour clock, entering 2 digits for the hour, 2 digits for the minutes, and 2 digits for the seconds – enter a leading 0 for any single digit entered,
press Redial,
press Speaker.
This must be done at extension 200 – usually the receptionist phone.
For example, if the time is 2:15 P.M., press intercom # 6 5 2, 1 4 1 5 0 0, Redial Speaker

May 09, 2010 | Toshiba DKT-2020 Corded Phone

1 Answer

Trying to change the time on my Toshiba dkt2020-sd phone. I don't know how to do it.


FOR THE TOSHIBA DKT 2020-SD:

From main console phone (lowest extension number i.e. x100) pick up handset2_bing.gif and dial following codes:

For Time: Press "Intercom" and the numbers 652 enter the time in military format HHMMSS (HH=hours in 24hr clock, MM=minutes, SS=seconds) press "Redial".

Mar 15, 2010 | Toshiba DKT-2010 Corded Phone

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Our company has produced Auto Attendant messages for a client's phone system [Toshiba DKT2020-SD] and need step-by step directions for loading them. The client has not been able to provide these...


You would have to dial your voicemail extension. Usually this extension is 850 or 555. Once greeting starts you need to press *. It will then ask you for the user ID and password. User ID should be 990 and password should be 990997. Once in the mailbox you will have to follow the instructions on entering in your message. Below is a site with Toshiba manuals that may help.

http://www.wedophones.com/ToshibaManualsLead.htm

Nov 03, 2009 | Toshiba DKT2020SD Phone

1 Answer

DKT2020-SD Msg Light Blinking for no reason


#409 to cancel receive message...may need to key in few time to cancel few message
#64+sent messane extn - to cancel sent message

Apr 17, 2009 | Toshiba DKT2020SD Phone

1 Answer

It currently shows SENT 205V, How do I change it back


This actually happened on another phone also. Somehow, one phone picked up the fact that another phone had new messages saved on it. Thus phone extension 213 had send 222V on this LCD display. Once the messages were cleared off of extension 222, the original display of
CF-BN:213-850 and the DATE below, were displayed. So, I was able to clear it off in the same manner for two other phones. The only thing I don't know is how the voice messaging from one phone was tied into the other.

Mar 06, 2009 | Toshiba DKT-2020 Corded Phone

1 Answer

I am using a toshiba DKT2020-SD. I need the other phones to ring when their is a call to the main line.  I also need to find the manual online. Can someone please help me?


If you have a DK system you can program by any phone with a display. On the larger DK system it must be done on extension 205. I would advise to look at program 81-87 to adjust ringing on system. If you have a CTX phone system you will need emanager software. Below is a website with manuals. Hope this helps.

http://www.wedophones.com/ToshibaManualsLead.htm

Dec 06, 2008 | Toshiba DKT2020SD Phone

1 Answer

Toshiba dkt2020 sd


while the call is on the line, press the greeting button, when you hear the voice press9, then the extension + pound (i.e., greeting, voice, 9, extension, # ) hope this helps.

Jun 05, 2008 | Toshiba DKT-2020 Corded Phone

1 Answer

Toshiba DKT2020-SD 20 Button Display Speaker Digital Telephone


To change the time, go to extension 10, while keeping the handset on hook, push intercom, then dial # 6 5 2, enter the new time ie. 102510 (hour, min, seconds), then push the redial key to save. That should do it. to set the day use the intercom # 653 code (1=Sun, 2=Mon, ect). To change the date use the intercom # 651 code (ie. 080510). If that does not do it, you may have a different model key service unit, and you will need to notate which system your using.

May 09, 2008 | Lands Phones

2 Answers

We have Toshiba Digital business phones, model # DKT2020-SD. When the message button is pressed on one of our extenions, it is directed to another extension rather than the the voicemail. The digital...


This is a very common problem with the Message waiting light, it can be used to turn on other msg waiting lights on other phones, or used to call back the voicemail after a message has been left in your mailbox. What you need to do is cancel the message waiting light, the code is Intercom + #409, then you will hear a studder dial tone, do that code from both phones (ext 11 and ext 24) and it should solve your problem. I would recommend after using the code, follow up with leaving a message in each phones mailbox to turn the light back on and see if then when you press it, it will take you to your mailbox.

I hope this helps, post back if not.

Jan 14, 2008 | Toshiba DKT-2010H Corded Phone

3 Answers

Change name display on Toshiba DKT2020-SD


I am assuming you want to change the display to read another persons name, or blank. If that is correct:
Press a [DN](labeled intercom on my system) + #621.
That opens edit mode.
an example. My phone reads "MARK 29"
where Mark is the user, 29 the extension. John replaced
Mark, so target is "JOHN 29"
so intercom # 6 2 1 puts me in edit mode
# toggles between alpha/numeric
* moves the cursor, I repeat * until cursor is under M
Hit the 5 key, changes the M to J and moves cursor under the A.
Hit the 6 key, the A changes to M, and the cursor moves to under the R. I hit 0 which changes the M to N. I hit 0 again, the N changes to O.
Hit the 4 key, the R changes to G. Hit 0, G changes to H.
Hit the 6 key, K changes to M. Hit 0, that changes the K to M. Hit 0, M changes to N.
We are done, as the extension number stays the same. Hit spkr key to leave edit mode.
Hope that helps!
# toggles alpha/numeric

Dec 10, 2007 | Toshiba DKT-2020 Corded Phone

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