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Problem with burner after removing hijacked file

Hi. My dvd burner was burning my windows movie maker files onto DVD+R discs no problem. My burner is a lightscribe HP pc one. (DVD writer/Cd writer) However one of my files got hijacked on my computer and I deleted it to fix the computer. It was lightscribe.exe and now when I try and burn something, no matter what type of disc I put in it says I have the wrong type of recordable disc and to try another one. What can I do. My computer came with everything already installed. I won it in a competition and did not receive discs at all. Not even for Windows. I've done a system restore but it didn't make a difference. Thank you.

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  • Bayshell Aug 29, 2007

    Thanks heaps. I will give it a try. :)

  • jratcliff Dec 09, 2007

    will not start on lightscribe mode. Keeps telling me to turn the dics over or insert dics into drive. Does not read the dics in my hp dvd 740 lightscribe unit.

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Hello have you tried to upgrade its firmware, it is actually a resident program on a chip inside your device. try to look in the internet where you can upgrade it, look at the model of your device, download and upgrade, goodluck

Posted on Aug 18, 2009

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It depends what HP PC you have, it should say on the front or on the labelling on the back, but most HP's do not ship with recovery (software) CD's. Instead they have an inbuilt recovery system that runs from the Hard Disk Drive and will run a non-destructive recovery by default, in other words it will restore the PC's factory shipped software without destroying your personal data. Even so, if you have an external HDD or another option it's always a good idea to backup your personal info before you run recovery. To access the recovery system on a Windows XP based HP PC you can: 1: Click either Start, then All Programs, then HP Tool, then HP System Recovery Or on some models: Start, then All Programs, then PC Help & Tools, then HP System Recovery 2: Keep pressing the F10 key from the moment you switch the PC on and following the on screen instructions. Or on a Windows Vista based HP PC: 1: Click Start, then All Programs, then Recovery Manager, then Recovery Manager again 2: Keep pressing F11 key from the moment you switch the PC on until it says "Windows is loading files..." on screen, once Recovery Manager loads click advanced options, select system recovery, select "backup your files first" and follow the on screen instructions. With some model HP's your PC will look the same as ever when you restart but with others your personal data will be in a folder within the Documents & Settings folder on your C: drive. If you need any more help message back.

Posted on Aug 29, 2007

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