Question about Televison & Video

Open Question

Drive tray refuses to open

Under own power, the tray refuses to eject, even with the top off and force applied to the back of the tray. it will not budge! After, (eventually), removing the drive unit, I checked the drive belt, (seemed fine), I noticed a toothed gear under the tray. When this is turned, it lifts/lowers the DVD spindle and then opens/closes the tray. With manual manipulation the tray operates as should. However, it's locked solid under it's own steam. I assume the problem lies in the motor that drives this mechanism? Anyone had any experience of this unit? It's the RL-S874. The same drive is used in other, more recent Denon products, such as the S-101. A Youtube video shot in April 2013 can be seen here - http://www.youtube.com/watch?v=AwcLeC7zx6o. It shows the user pushing open the tray, but mine will not do this. If a new motor will fix it, can someone point me in the direction of a reseller? Or, come to that, a replacement drive? Any help would be much appreciated.

Posted by on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

SOURCE: BenQ DVD RW Dual Layer burner (EW1621)tray not opening

sony dvd-rw tray is not open help me

Posted on Nov 15, 2007

SOURCE: GoVideo VR3845 Replacement DVD Drive

My model is vr3845 some parts are missing , because of that i can not use the video. Where can i get the part?


My zipcode is 10037

Posted on Jul 13, 2008

  • 4 Answers

SOURCE: Xbox 360 Dvd drive Eject

Sounds to me like someone tried flashing the drive and failing or the drive has the wrong laser installed in it. Shoot me an email at boredmodifications@gmail.com and I can help you through it

Posted on Jul 27, 2008

  • 4 Answers

SOURCE: sticking trays in dvd drive.

Hi, You can solve that problem by changing out the small Drive Belt. You can find it on Ebay for purchase for as little as $10.00 withouth changing out your whole drive.

Posted on Oct 19, 2008

SOURCE: XBOX 360 green light flashing....

Its the drive. Most of the problems with the drive not opening is the belt slipping inside. If you can find a new belt for the motor then change it. Otherwise I would Swap out the board to the new drive and it should solve your problem.

Posted on Feb 01, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Acer aspire t180 cd tray wont open


It could be a few things but does not sound software related. 1.) The drive is bad (happens more often than you would think). 2.) No power to the cd drive (less likely)-The power cable attached to the cd drive has come loose or fallen off. You will need to open up the computer case to check. 2.) A cd is stuck in it (even more less likey)There is usually a tiny hole on the front of the cd drive that you can fit the end of a paper clip into. Push the paper clip in and it should force the cd tray to open. You will need to push the tray closed with your hand. Considering you can buy a new CD Drive for about $40 now, and the fact that more than likely the drive is bad, I would go out to Best Buy and get a new drive, and replace the one you have. If for some reason that does not work, you should be able to return the new drive to the store.

May 11, 2014 | Acer Aspire™ T180 PC Desktop

Tip

Xbox 360 - Stuck or sticking tray fix!


If your Xbox 360 DVD drive won’t eject it can be a very simple fix.

The Samsung drive is almost always a very simple fix, if you have another drive, it may be more difficult.

To identify your drive, follow this guide:

• Remove the faceplate by firmly grasping the opening for the USB ports and pulling.
• Underneath the DVD tray there should be a small hole.
• Look at the wires in the hole to identify which drive type you have.

Red and Black Wires = Samsung Drive
Yellow Wires = LiteOn Drive
White Wires = BenQ Drive
No Wires = Hitachi Drive


SAMSUNG:

It is very common for a Samsung drive to not eject. It’s a very simple fix for this!

1. Power on your Xbox 360
2. Press the eject button
3. When the Xbox 360 “tries” to eject, just simply push in on the tray cover.

That should make it eject!

If it does not, please follow the guide for the other drives below:

This requires you to disassemble your Xbox 360. IF you don’t know how, look it up on google, there are plenty of guides.

Then follow these steps:

1. Remove your Xbox 360 DVD drive from the Xbox 360
2. Turn over and remove the four screws securing the drive (6 screws if it’s a Hitachi)
3. Remove the top cover of the DVD drive.
4. Put the drive back in the Xbox 360, connect the wires, and power on your Xbox 360.
5. Once the 360 powers on, eject the drive. Most of the time it should eject normally. If it doesn’t you may have to force it.
6. Unplug the Xbox 360. If you turn it off with the power button the tray will close first, we need it open.
7. Near the front of the drive, you should now be able to see and access a small rubber band that was hidden by the tray.
8. Remove the band, lubricate and replace.
9. Replace the top cover and hook up and test.
10. If that doesn’t work, you may need a new rubber band. If you can get one of the right size, replace and test.

on May 13, 2010 | Video Game Consoles & Games

Tip

If your Xbox 360 Disc tray won't eject


If your Xbox 360 DVD drive won’t eject it can be a very simple fix.

The Samsung drive is almost always a very simple fix, if you have another drive, it may be more difficult.

To identify your drive, follow this guide:

• Remove the faceplate by firmly grasping the opening for the USB ports and pulling.
• Underneath the DVD tray there should be a small hole.
• Look at the wires in the hole to identify which drive type you have.

Red and Black Wires = Samsung Drive
Yellow Wires = LiteOn Drive
White Wires = BenQ Drive
No Wires = Hitachi Drive


SAMSUNG:

It is very common for a Samsung drive to not eject. It’s a very simple fix for this!

1. Power on your Xbox 360
2. Press the eject button
3. When the Xbox 360 “tries” to eject, just simply push in on the tray cover.

That should make it eject!

If it does not, please follow the guide for the other drives below:

This requires you to disassemble your Xbox 360. IF you don’t know how, look it up on google, there are plenty of guides.

Then follow these steps:

1. Remove your Xbox 360 DVD drive from the Xbox 360
2. Turn over and remove the four screws securing the drive (6 screws if it’s a Hitachi)
3. Remove the top cover of the DVD drive.
4. Put the drive back in the Xbox 360, connect the wires, and power on your Xbox 360.
5. Once the 360 powers on, eject the drive. Most of the time it should eject normally. If it doesn’t you may have to force it.
6. Unplug the Xbox 360. If you turn it off with the power button the tray will close first, we need it open.
7. Near the front of the drive, you should now be able to see and access a small rubber band that was hidden by the tray.
8. Remove the band, lubricate and replace.
9. Replace the top cover and hook up and test.
10. If that doesn’t work, you may need a new rubber band. If you can get one of the right size, replace and test.

on Feb 02, 2010 | Video Game Consoles & Games

1 Answer

Hi my problem is with the dvd tray it does not open . it make a funny noise but it does not open thx


OK I fixed it. One of the CD's had gotten stuck between trays in the loader. I pulled out a few CD's by forcing open the trays gently. However even after removing as many cd's as possible one was still stuck. 1. Remove screws holding cover plate on in back and sides. 2. Remove cover. 3. Lift face plate latches and lift over top of unit. Remove serial cables from connectors on board. Take face plate and place aside. Remove screws from back of CD tray unit and bend back metal tab with flathead screwdriver. Lift CD unit up on one side so you can get your fingers up inside underneath and push stuck cd towards tray openings. You can gently force top few trays out. You may need to shake unit so that stuck cd reaches open end. Pull out CD. 4. Replace faceplate and connect serial cables. Plug in power cord, power on unit and make sure trays will eject normally. 5. Put it all back together!

Jan 31, 2011 | Panasonic SC-PT660 Theater System

1 Answer

Can not get the magazine to eject have a fuse but everytime i reset the fuse i get a little juice but then nothing, What fuse should be used on this unit and where is the manual eject/


you have to open the cd changer and you will notice that 2 or 3 disc move to the right side under the tray or on top
pusch them back into the cd magazine but don't force the unit and don't move the disc on the tray
now power it again and press eject
good luck

Nov 18, 2010 | Alpine CHM-S630 6-Disc CD Changer

1 Answer

I can't eject a CD using the eject button. I've powered off the unit & restarted, with no luck.


Power off the unit. Under the right corner of the drive tray is a small hole (see pic). Find a paper clip that fits the hole. Straighten the paper clip and slowly push it in the hole. The drive tray gears will begin turning forcing the tray open. Gently pull tray all the way out. Power unit back up and see if it starts to respond again.

I don't know if it will completely fix the issue for sure but it is worth a try. I have had good results using this method if the drive is not truly broken.



14eaa6d.jpg

Aug 11, 2010 | Elan VIA!dj-S MP3 Player

2 Answers

DVD will not eject


To eject a disc.
  1. Use the eject option in the menu bar by selecting open from the drop down menu.
  2. Press the eject or F12 key on the keyboard.
  3. Open the drive face plate and insert the end of a paperclip into the small hole under the drive tray area. This will pop the tray open.

5942b4b.gif



Hope this helps. Don't forget to vote or leave feedback, Thanks.

Feb 23, 2010 | Apple eMac G4 Desktop

1 Answer

Original Xbox disc tray not opening properly


Hello,

I found this posted on cheapassgamer.com

"
Greetings, Ladies and Gentlemen.
Since I was able to solve my Xbox's tray problem completely (for now) due to this site, I felt it necessary to contribute to the forum, in order to (hopefully) help the next person with the same problem.

First, let me note that my Xbox has a Samsung drive. This method may only work if you have a Samsung or Hitachi drive, as they have the lever action emergency release.


Issue:
A) Xbox DVD tray will not eject when eject button is pressed, instead making a clunk / thump noise, as if being blocked from ejecting due to media inserted incorrectly – irregardless if media is present in the tray.
B) Tray will sometimes eject if button is pressed multiple times.
C) Tray will only eject if Xbox is thumped upon directly above the tray.


Solution:
A) First, go to http://www.xbox-mod.co.uk/index.php?...mergency-eject . Then, scrounge up a paper clip and proceed to manually eject your DVD tray.

B) Next, remove the Xbox logo front panel from the DVD tray. This is fairly easy to do, but you must be gentle, or you might break the tray or the front panel. The way to remove it is to take a pair of needle nose pliers and use them to gently pull the bottom clips away from the tray's underbelly before pushing the front panel up. You can also unclip one side, then the other if you are having difficulty.

C) Use the eject button to close the tray. Now open it again. If it still refuses to open (as did mine), use the paperclip and manually eject the tray.

D) Now, loop your finger through the open DVD laser slot in the tray, and gently pull the tray towards you – it will come out a wee bit more, and then stop. Do not force the tray to extend any farther than that.

E) WHILE THE DRIVE IS STILL OPEN, use your paperclip on the manual eject lever. It may take a moment to trigger it, as it is currently depressed, but if your Xbox and DVD Rom are like mine, it will actually draw the tray back in.

F) Poke the Eject button. It should pop open without any argument at this point. Try it a few times, just to be sure, if you'd like. Then, slide the front panel back onto the tray, and you should be good to go… until the next time the P.O.S. decides to slip a gear.

What's that? Slip a gear? Yep. As far as I can tell, that's exactly what is causing the trouble with the drives. Pushing them closed with your finger will force the motor to engage, yes? Well, eventually it seems the cheap DVD Rom's in the Xbox get fouled up, the motor kicks in a bit too late, closes the tray too far, and slips a gear. Then it will clunk / thump at you impotently until you fix it. What we have just done seems to reset the engagement point on the motor, and allows the eject button to work properly again. An easy solution to this problem is to always use the eject button to load and eject media, but you can't always ensure your guests are going to adhere to that policy (Or that the Xbox won't pull it shut too hard just to spite you, the foul tempered little…).

For Thompson and Phillips Drives, that use a gear to manually eject the tray, I would assume that pulling the tray forward, then advancing the gear manually until it refuses to do so, and then pushing the eject button might work. If anyone tries this and succeeds, reply to this message and let us know.

Thanks again for leading me to my solution (even if it may only be temporary), and I hope my suggestions have led you to yours."



Hope this helped please rate.

-Ryan

Feb 19, 2009 | Microsoft Xbox Console

3 Answers

Cdr tray/door won't open


In the front side of the dvd drive you will see a small hole ...so to eject that cd put one niddle in that hole and .
Now press the button at just after that apply a force on niddle .suddenly you will notice that cd will come outside ,if not try more times and you will learn to eject the cd when you are unable to do it by pressing the eject button...
-------------------------------------------
Low feed backs hurt my ratings and I am tring to help you with your problem,so let me know that the information i given you is helpfull or not.

Thanks
Dilip Bagdi
Technical Associate

Aug 09, 2007 | Philips CDR785 3-Disc CD Recorder

2 Answers

CD-RW Problem


There some few tips you can try. Power down the computer then open the cd tray by inserting a sharp object in the small hole near the tray. Look for this hole, then using the sharp object push it pretty hard. With the other hand try to pull the tray out. Once you've pulled it power on the computer (with the cd-rw's tray opened) and watch what the cd-rw is actually doing now. If after it retracts the tray it is doing the same, you will need to dissasemble it. If you are willing to try this, please post another message and also specify there what did the cd-rw drive do when you've applied the method i've told you before.

Mar 11, 2007 | Lite On (LTR-52327S/5238S)...

Not finding what you are looking for?
Televison & Video Logo

Related Topics:

39 people viewed this question

Ask a Question

Usually answered in minutes!

Top Televison & Video Experts

The Knight
The Knight

Level 3 Expert

73740 Answers

Cindy Wells

Level 3 Expert

5063 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

Are you a Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...