Question about Epson Business Inkjet B310N Network Color 37 ppm Mono 37 ppm Color 5760 x 1440 dpi Printer

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0x50 can not print

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Anybody help please
my B310N printer shows on panel restart printer 0x50
tried several times .
waste pad also done with re setter
how to solve this problem
HEMANT

Posted on Jul 30, 2013

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Posted on Jan 02, 2017

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Did the Ox50 error have any additional information with it or happen only with network printing?

Frequently, this error is associated with a font being sent to the printer with the PCL 6 (printer control language). The temporary fix is to turn the printer off and then on (to clear its memory).

Next try going to the Printing preferences by right clicking on the printer in the Printers control panel. (For XP, click Start > Control Panel > Printers and Faxes. In Win7, click Start > Devices and Printers (or Start > Control Panel > Hardware and Sound > View Devices and Printers). Then right click on the LaserJet CM1312 icon and select the Printing Preferences. Go to the Advanced tab and change the Print Data Optimization option from Advanced to Optimize for Text and Vector.

If this doesn't work, uninstall the printer (right click again). Then reinstall the network printer using the PCL 5 universal printer driver. All of the drivers are available here: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3558903&prodTypeId=18972&prodSeriesId=3558902&swLang=8&taskId=135&swEnvOID=4063 . The PCL 5 driver is the last one in that section.

If the printer is connected to one computer via a USB connection and then that computer is the printer server for the others, you may need to disconnect USB cable and uninstall both the universal print driver and the regular printer driver. Then reinstall them in the opposite order.

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• Stop 0x50 messages can also occur after installing faulty drivers or system services. If the file name is listed, you need to disable, remove, or roll back that driver. If not, disable the recently installed service or application to determine if this resolves the error. If this does not resolve the problem, contact the hardware manufacturer for updates. Using updated drivers and software is especially important for network interface cards, video adapters, backup programs, multimedia applications, antivirus scanners, and CD mastering tools. If an updated driver is not available, attempt to use a driver from a similar device in the same family. For example, if printing to a Model 1100C printer causes Stop 0x50 errors, using a printer driver meant for a Model 1100A or Model 1000 might temporarily resolve the problem.

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