Question about HP Compaq Presario V2000 Notebook

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"Hardware Failure" My wife woke me up the other day to say that her laptop was broken. She says she found it with a message that included the words "hardware failure" on-screen, and when she tried to restart it, it just freezes up. It shows the normal "Compaq" splash screen when first powered up, but the screen then goes dark with only a flashing cursor in the upper left. I got into BIOS and ran a hard disk check, which came back fine, but I cannot find any way to get it running again. I'm pretty good at taking apart desktops and finding physical problems, but laptops are outside my realm of past experience. I've found all the guides for disassembly and am pretty sure I can even get it back together again afterward, but I'm unwilling to start a project like that without some clue as to what I'm looking for. If anyone here has had a similar problem or just has an idea how to solve this one I'd really appreciate it, since this laptop was our plan for staying in touch while we're apart for the next month =0( Thank you all in advance -Jim

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Re: "Hardware Failure"

Hi,as you have said that the hard drive self test is working fine ,which means the hard disk is working fine ... Perform the following two steps to solve the hardware failure problems... 1.try to reset the RAM in the notebook .. 2).you can reset the hardware to the factory settings by removing the battery compartment and press the power button for 30 seconds , this will reset the hardware .

Posted on Aug 29, 2007

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