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Posted on Mar 30, 2009
Answered by a Fixya Expert

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I am unable to access sites such as gmail, hotmail,facebook and orkut on my PC. The main page of these sites appears on screen, but as soon as i enter the username and passwords, the page displaying "the page cannot be displayed" appears. The problem has been since 2 mnths now. i could earlier access these sites without a problem. I also cannot download anything through aires.

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  • Microsoft Master 1,997 Answers
  • Posted on Mar 30, 2009
efs_perpends
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Joined: Mar 24, 2009
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This is a symptom of a malware infection. There is some kind of program that has been installed on your computer that is hijacking your browser.
Go here: MBAM Antimalware and attempt to download their free antimalware software. If you cannot get the download to work, you will have to do it from another computer and burn the file to a cd to install it on your system. Install the software and run a full scan of your computer and choose to fix any problems it finds. Do this without rebooting the computer after installation.
If you have trouble installing the program, follow the instructions at the bottom of the link page and someone will help to guide you through the process, or you can post a comment to this post and I'll try to walk you through it.
You need to address this immediately! Your personal information could be compromised by continuing to use your computer without correcting this problem...Please act now.

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When i go to accounts to log out i click on logout and it takes me to my account also cant get my friends requests or onto chat

hey friend!
you didnt write to which web site you are trying to log out.

but i remind you log out, is to close your account, so after closing your account you cant get any friend request or cant chat with your friends!

well, i think you are trying these in some social connecting account like facebook or orkut.
first sign in to your account, then you can see friend request on top most look of your account.
in facebook chat option appears in lower right corner of your computer screen, in orkut you need to have a Gmail account to enable chat option.

regards!
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Can not access hotmail, gmail or yahoo sign in pages

Try using another browser such as Mozilla Firefox or Google Chrome and if they also do not work, then you probably have a network firewall issue: try disabling first on your Computer and additionally on your modem/router.
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Open your computer's Security Centre, or in Control Panel select Windows Security Centre. You should see if your Firewall is on or not.

To bypass firewall with the programs you want, go to the log in screen, or main address of the site, copy the address (select full address and press Ctrl + C)

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and click "Add" to make it appear in the window below.

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your system must be attacked by the trojan that prevents the opening of specific sites.....
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