Question about Avaya Merlin 10 BIS 22 Wall Mount Kit 3161-WMK2

1 Answer

Does them phone have to be programed

Have a avaya 820d2 and phone Bis-10 got a dial tone but can not make calls also phone rings they can hear me but can not hear them

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  • Pamela Farish Jul 21, 2013

    they can not hear me but I can hear them

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Try this or maybe this one. Best luck :)

Posted on Jul 26, 2013

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How many lines does the at&t bis-10 phone have?


It depends on how the control unit is programmed. The BIS 10 can't be used as a stand-alone phone (as in....you can't connect it directly to a telephone line).

The BIS 10 will work with the following systems:

AT&T Merlin 206
AT&T Merlin 410
AT&T Merlin 820
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AT&T Merlin 1030
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What is the code to program a Merlin BIS-10 to have only (1) incoming line. I have a 10 button phone and it thinks there are (5) incoming lines?


Enter admin mode:
Slide switch on left (T/P) down to the "P" position.
press the intercom button above TRANSFER
dial the 2 digit extension number you want to modify
Touch the buttons to add/remove the lines.
Green light on means line is active
Green light off means line is not active

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1 Answer

Avaya 18D unable to make outgoing calls


Sounds like you changed your line selection. Changing line selection on a Partner system is done on either ext 10 or 11.
At one of those ext's press the feature key and "00"
Next press the left hand intercom twice
The display should say system programming

Press the right hand intercom once. The display should say Centralized Programming.

Enter in the extension number that you want to program.

enter **
press the lit line in the order you want the to be used, i.e. line 2 then line 3 then line 4 etc.
enter ** when finished with line selection
.
Press feature "00" to logout
Hope that helps

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Calls automatically go to voice mail


When you pick up the handset ...do you hear a stutter dial tone? Forwarding or DND might be on.

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