Hp photosmart c4585 printer won't scan wireless

I had a similar problem, the problem i had was that HP scan Pro just quit on me whenever i opened it up to scan using wireless and usb. so i wen to the help and support website and downloaded the installation software for the printer.
http://h10025.www1.hp.com/ewfrf/wc/product?product=3757825&lc=en&cc=uk&dlc=en&submit.y=0&submit.x=0&lang=en&cc=uk

then uninstalled the HP software i had previously installed and then installed the downloadable software from the link above. then it all seemed to work.
i dont know if it could be a bad batch of software disks that got distributed with the printers or what? but just to let u know, i encountered this issue using Mac OS X i don't know if its the same for other Macs and PCs. Either way i think its a software issue so if in doubt just download all the latest software and drivers etc. from the HP website.
you didn't buy this from PC World recently when they had this printer on offer did you? cos i did, just noticed the date when this was posted. i got mine last week and only just installed it today!

Good Luck