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Samsung helpline have Samsung vgt-steam front load wash machine-wont drain,ichecked all the drain hoses incl the tub hose and main drain hose for blockage they were clear,I pulled out pump and took apart to check for any debris and did test on motor/impeller it is working fine,but when I put it back on-line I can hear impeller running fine but it will not drain,please help with advice on what problem could be? THANKS

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  • Washing Mach... Master
  • 15,478 Answers

Check for obstruction at the hose in the drum.

Posted on Aug 05, 2017

6 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

SOURCE: Rattling noise when my samsung

washing machine bangs when spinning

Posted on Mar 17, 2008

  • 1 Answer

SOURCE: Door won't open on Samsung washer

This has happened to me twice. Both times I found the drain pump seized up with
1st time) The right rim from a pair of reading glasses
2nd time) A plastic toothpick
Both times the object was in the discharge port of the pump. You can see this by lifting the check valve with the pump removed. Removing the pump is simple. Unplug the washer. You have to remove the drain line from where its attached to the rear of the machine (one screw) to remove the rear access panel which slides into upper and lower slots. You will see the pump with an inlet and discharge line attached. The lines have simple squeeze clamps. When you remove the lines, you will drain the wash basin so have towels and a squeegie handy. Remove both lines and wait until the basin drains. When it stops draining remove the pumps electrical connector by squeezing the release catch on it while pulling it. The connector can only go on one way. Remove the 3 hold-down bolts on the pump baseplate. Remove the pump and lift open the discharge check valve and you'll find something there I guarantee it. Remove with needle nose pliers and re-assemble in reverse order.
This is actually a good design because the computer protects the pump by sensing a higher than normal current draw when foreign debris gets jammed in it. It will trigger the ND (No Drain) code and sometimes lock the door. Always check this first before you call the expensive repair man. If its not a jammed pump it will most likely be the control panel/processor. Good luck and always clean out pockets before loading the washer to prevent this,

Posted on Feb 14, 2009

  • 1 Answer

SOURCE: machine will not drain and spin

http://www.partstore.com/Part/LG+Electronics+Incorporated/LG+Electronics%2fZenith/4681EA2001D/New.aspx?ModelMfgName=LG+Electronics+Incorporated&ModelBrandName=LG+Electronics%2fZenith&ModelNumber=WM3431HW

you need a new one of these. i took mine COMPLETELY apart and found the impeller jammed. the impeller is a magnet in a sealed plastic carrier with an electro magnet around it. the electro magnet energizes , the two opposing fields spin the inner magnet ( just like a fish tank filter good idea actually!) the inner magnet on mine had a slight crack from factory causing vibration and allowing debris past the seal then jamming the impeller. to check yours drain it with the small drain tube, then get a towel or two and place around the unit at the floor.pull the large black drain cover off and after the gushing tidal wave look inside. you will see the white impeller. try turning it with w screw driver , pen or whatever. you may be able to remove and then clean / reassemble and be good as new. i only needed two tools to tear the machine apart. a Phillips screwdriver and pliers to get the clamps on the pump (2) and the clamp back on the door to drum gasket.

Posted on Apr 25, 2009

  • 583 Answers

SOURCE: Frigidaire Front Loader won't drain after cleaning out tube?

It won't drain If your washer won't drain, check these:

It spins, but doesn't pump
It doesn't spin or pump
It pumps, but the water returns
It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.

To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port.

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.

It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it.

It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems:

  • If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.


  • If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.

Posted on Jul 14, 2009

TheMobilian
  • 8220 Answers

SOURCE: Tub won't drain

The lid switch has a green ground wire and 2 hot wires. Jump them 2 hot wires and see if she pumps out.7bce33c.jpg025e16d.gif
More here


bypass it here for testing purposes. How it works: direct drive washer

Posted on Jul 12, 2010

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1 Answer

I have a samsung and the light is flashing suds, what is that?


Likely there will be crud in the hose between the tub and drain pump. Or if tub has a basket like filter attached to it the crud will be there. There are videos on youtube that explain how to perform the procedure. To find them type, for example " Samsung front load drain pump " if it's a front loading machine that is, into the youtube search bar. Hope this helps.

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I have a Samsung front loader. It has been stopping with the error code 5E (filter problem ) for a few months now. Turning the machine off then on again after 20min gets it going again. The fault always...


Hello,
The 5E error mean:
Pump won’t empty - not draining
As usual with these error codes for not draining the first thing to do is check the pump filter but, on Samsung washing machines, the drain pump itself is often faulty. You can find how to fix this problem on youtube, just text it "Samsung washing machine 5E error".

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I have a samsung front load washer that is displaying 5E and door is locked wont open, i tried turning it off and door still wont un lock


This means your drain is blocked. You may have access to it through the front at the bottom but If you cant access it from the front You will have to tilt the machine back as far as safely possible to access the bottom of the machine. Locate the drain pump which will be at the bottom font or back corner and remove the hose that connects the pump to the tub, you will need to have a basin ready to catch any water. You most likely have a sock or something stuck. Hope this helps

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Just follow the few steps here as follows. First switch off and unplug the mains. Now you look for the screws below the front kick-panel, the panel comes down & out. The pump is on the right side. Be prepared for dirty water. There is a drain hose here, disconnect & drain out. There could be a lot of water in the tub bottom. Examine your pump also, clean out the impeller. Carefully refit all. For some front loader models after removing the bottom toe panel, the filter is in the compartment having the white screw able lid. The big hose from the bottom of your tub leads to this compartment. Check the exit hose of the washer for blocks.
The machine will always leave about 3 cup fulls of water in the bottom but usually you cant see it inside the metal drum.It's possible that the pump is restricted & not flowing out properly,there is a button trap,a little flap door at the lower front of the machine that should be opened & cleaned regularly.
Now your machine will be in good maintained condition. Hope this would have helped you.

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Plug off the mains. You have to look for screws below the front kick-panel, the panel comes down & out. The pump is on the right side. Be prepared for dirty water. There is a drain hose here, disconnect & drain out. There could be a lot of water. Inside the big flexible tube (coming from the tub bottom) is the filter, be prepared to find all sorts of junk here, clean out. Examine your pump also, clean out the impeller. Carefully refit all. Your machine would be fine. Don’t wait for the machine to jam to look into your filter.
For some front loader models after removing the bottom toe panel, the filter is in the compartment having the white screw able lid. The big hose from the bottom of your tub leads to this compartment.

You could also check the exit hose of the washer for blocks. Next snake out your wall drain, it helps.

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Samsung washer front load willnot rinse - no water coming out of hose to drain. E2 shows up


Hello,It is drain pump error. Possible solution:
• Clean the debris filter.
• Make sure the drainage hose is installed correctly.
If wont help you need to look in drain pump/wiring
More information about error codes here:
http://downloadcenter.samsung.com/content/UM/200411/20041124151342484_B1515-01527B-0603.pdf#search=%22samsung%20big%20wash%20b1415j%22

Thanks

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4E showing on Samsung Washing Machine


When error message 4E is displayed, you should clean the water hose mesh filter. To do this:

1. Turn off the water source to the washing machine.
2. Unscrew the hose from the back of the washing machine.
3. With a pair of pliers, gently pull out the mesh filter from the end of the hose and rinse it under water until clean. Also clean the inside and outside of the threaded connector.
4. Push the filter back into place.
5. Screw the hose back onto the washing machine.
6. Turn on the faucet and make sure the connections are watertight.


Also, please check the following:
• Make sure the source water faucet is turned on.
• Check the water pressure.

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Looks like the drainline is partly clogged.Hence it is not able to complete the drain cycle before the timer kicks in. Maybe that a sock or other piece of clothing get between the clothes tub and the outer tub that holds the water. In this case it may then get into the drain hose that's attached to the pump.Remove the hoses from the pump and pull the item out. In case it clean there, check the outer tub port- open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then,try to remove the clothing through the port.

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