My hitachi touro desk dx3 2tb hard drive use to work fine on my mac then i plugged it in to a windows 8 pc, since then the hard drive will only work on the windows8 and not my macbook, how can i fix t

Brian Sullivan

• 27725 Answers
• Posted on Dec 14, 2012

SOURCE: My Hitachi Touro 4TB external hard drive get stuck every time I try to transfer large files. How do I fix that? The format is NTFS and the files are 4g and up.

External hard drives are popular portable storage devices because they allow you to back up files such as documents, music and videos, and transfer files from one computer to another. While external hard drives vary in storage capacity, they are ideal for storing large files such as videos and animations. Files of this nature consume volumes of hard drive and memory space and are best stored in external hard drives. Whether you are using Windows or Mac OSX, transfer large memory consuming files to your external hard drive quickly and safely. Connect your external hard drive to your computer using the Firewire or USB cable that came with your portable storage device. If its transferring to slow the usb lead might be at fault or you might need a usb 3 card which makes data transfers much faster USB 3 card will provide more power when needed to the device to gain maximum throughput and conserve power when the device is connected but is idling http://blog.premiumusb.com/2010/09/usb-2-0-vs-usb-3-0/ these can be purchased on Ebay cheap and easy to install http://www.ebay.com.au/itm/PCI-e-PCI-Express-USB3-0-Card-new-NEC-720200AF1-chipset-/330608109325?pt=LH_DefaultDomain_0&hash=item4cf9c7670d for roughly $9 or $10free postage Power on your drive. Some external hard drives do not have a power button, because your computer powers them on automatically using the Firewire or USB cable. Click the Windows "Start" orb and click "Computer" or "My Computer" to launch Windows Explorer if you are using a Windows PC. You should see your external hard drive in the "Drives" section next to the "Local drive (C:)" drive. If you are using a Mac, you should see your external hard drive on the desktop. Double-click your external hard drive to open its hard disk window. If you have any content on your external hard drive, you should see it in this window. Drag files from your computer to your external hard disk's window. Because you are uploading large files, make sure their memory s do not exceed your drive's total memory. Your computer shows a status bar displaying the upload progress for each file you are transferring to your drive. The upload time varies depending on the of the file. Close the hard disk window when you finish uploading the files you want to store, and then click the "Safely Remove Hardware" icon on the System Tray next to the clock, if you are using Windows. The hardware removal window launches. Click your external hard drive's icon in the hardware removal window, and then click "Stop." When prompted, disconnect your external hard drive from your computer. Drag your external hard drive's icon from the desktop to the trash bin on the dock if you are using a Mac. Disconnect your drive from your computer. If you right click in the bottom toolbar select applications to see whats running at the time when transferring the files might be a virus or malware if you see something running that should not be select end now also processes to see what ticking over in the background

Hope this helps b>

b>