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Okay Welkins, try to power of the tv and power it on by keep on pressing POWER-BUTTON and MENU-BUTTON at the same time,... and see if the tv start into de menu mode....if it does...just keep on using volume "up and "down" button combined with channel "up" and "down" buttons to select an reach the UNLOCK-MODE...most of the time the MENU button will be the enter button after each sellection....hoping to inform you correctly I remain,Yours Friendly.
This is very trick to answer some manufactures make all there remotes to work all their different brands, I suggest you take the remote to the 32" with you before purchasing the 19" to make sure they work. This is not always the case that your remote will on the other set.
I have the 32" TCL and the 645 code also worked with the 722 dish network dvr remote (remote 20.0 IR). For that remote, press and hold tv button until all device buttons light up, enter 645 and press # key.
use your camera on your phone and point the remote at the camera lense, you will probably find the remote is lit up and the remote is the problem, button on the remote is stuck and sending signal to the tv all the time until the batteries go flat. if its not that then the tv main av controller board has a fault. there area on the board for remote signal control.