Blender parts I broke the jar of our back to basics smoothie maker. I believe the model number is 3039778. Can I purchase a replacement jar?.

Unfortunately Back to Basics has decided to do all of their parts in house, so we can no longer get parts from them. We have none of the Blade Assemblies left in stock, so you will have to contact Back to Basics directly.
Here is a link to replacement parts on their website:
http://westbend.com/support/replacement-parts/smoothie-makers.html You can also call them if you cannot find what you need on their website, their number is 800-688-1989 Back to Basics blender blades Back to Basics small appliances and parts

http://westbend.com/support/replacement-parts/smoothie-makers.html

Back to basics was purchased by Westbend, here is a link to replacement parts on their website: http://westbend.com/support/replacement-parts/smoothie-makers.html

Just find your model number in the list.

Check to see if the jar has any cracks or if the blade assembly or collar have any cracks.
Is it possibly leaking from the tap valve?
If the blades or tap lever are cracked I would recommend replacing them, however if the jar is cracked i would just buy a new blender. These are great for smoothies but they are all discontinued and parts wont be available for much longer.

The replacement parts for the Back to Basics blenders can only be purchased by Back to Basics. You can call them at 800-668-1989 or go through their website to find replacement parts.


Just go to www.westbend.com, go to the support tab, then replacement parts, and find smoothie makers in their list. Once you have the smoothie maker model list up you just need to find your model.


Thank you,


Colleen
Customer Service
MendingShed.com
800-339-9297

Find the model number of your Smoothie maker and then check the follwoing site for replacement parts for your particular model:

http://www.westbend.com/catalog.cfm?dest=dir&linkid=90&linkon=subcategory

If you know your model number you should be able to find replacement parts here:

http://www.westbend.com/catalog.cfm?dest=dir&linkid=90&linkon=subcategory

I need a lid for Smoothie Duo - Back to Basics CA3504

I didn't find any 3rd party sellers who had this part - even the manufacturer only lists the blender jar as a replaceable part, but I would call them anyways. I work for one of their competitors, and we often have substitute parts that are not listed on our website.

The phone number you need is:
866-290-1851
available by phone Monday through Thursday 7:30am until 5pm and Friday 8:30am until 4pm C.S.T

-Tha Mp3 Doctor

Here is the link to the blender jar:
http://www.focuselectrics.com/catalog.cfm?dest=itempg&itemid=4154&linkon=subsection&linkid=112&secid=53

-Tha Mp3 Doctor

Their website has replacement parts:

http://www.focuselectrics.com/catalog.cfm?dest=itempg&itemid=3635&secid=53&linkon=category&linkid=82