Question about OnStream DP30 (DP30-01) ADR Tape Drive
Had left my computer on couple of weeks ago and had retreived info from one of my cartridges. Working fine. Using echo software version 3.1 and was able to get the shuttle and firmware from one of my cartridges that I backed up. Couple of weeks later tried to retrieve info and the monitor was black and had error message "Trapped General Protection Fault and some other crap, trie d to reboot and it wouldn't kept coming up went the same screen, then I notice a floppy in the drive, took it out and rebooted okay, but onstream would not read the cartridge, it kept ejecting the tape out..Finally I downloaded 1safe and the tape still won't load my cartride. Can you help? I need to get information from my cartridges. Thanks
First ensure that is not a software problem, possibly reinstalling software and drivers.If you are sure that the problem is not related to dirty heads the second most common cause for tape units not reading is the azimuth gone bad. Azimuth is controlled by a tiny screw inside the tape unit, near to the head. If you still cannot fix the problem then you may require specific hardware assistance from a repair center.
hope it helps
Posted on Feb 16, 2008
This may sound a liitle silly, but i have had problems similair, if its an external drive, it could be the power supply cable, if its internal apologies and ignore me.
Posted on Sep 25, 2007
HI, This is normally a sign of a dirty drive head. If have any or if you can buy them, get yourself a cleaning tape to clean the head. Also check the tape itself is clear of dirt and nothing is broken/loose. M
Posted on Aug 30, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Sep 22, 2011 | Lexmark X3350 All-In-One InkJet Printer
Jan 05, 2011 | OnStream DP30 ADR Tape Drive
Aug 29, 2010 | Canon VIXIA HV30 DV Camcorder
Apr 30, 2010 | OnStream DP30 (DP30-01) ADR Tape Drive
Dec 29, 2009 | Pure Digital Flip Video Ultra Camcorder
Nov 20, 2009 | Maxell T-160 PLUS
Sep 25, 2009 | Computers & Internet
Mar 26, 2008 | Canon PIXMA iP1800 InkJet Photo Printer
Jan 11, 2007 | Canon PIXMA iP4200 InkJet Photo Printer
85 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: