Question about SanDisk Sansa e200 MP3 Player

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My e260 sansa pm3 is in problem can refresh

Really need help from ya hot masters out there now cuz i have head about you masters alot?

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008


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2 Answers

"Refresh Database" freezing

Dude connect your mp3 player to your pc and then format it ... it will help alot...!
Thankyou. :)

Jan 08, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

IT's froze again, Arrrrrrrrrgh!

Try resetting it: To reset sansa: holding menu for 15-20 seconds. or Or-To reset the sansa = Hold down power button for 20 seconds.

Aug 15, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 frozen on refresh database

Make sure USB mode is MTP....If this doesn't work make sure that you are connected to a 2.0 USB port....I had to install the update on to my labtop and finally it recognized it and updated

Push the power button in until it turns off then proceed with the above

Apr 11, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

How do i download videos on to my sandisk sansa e 2.0 gb mp3 player

Use the Sansa Media Converter. If you don't have the SMC, you can download it from

Jul 25, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

SANSA e260 will no longer get further than 25% of refresh database & freezes

I would recommend that you update the firmware on the device..Once the firmware is updated you shouldnt have that problem anymore..I hope that helps
Please rate accordingly
Thank you

Mar 17, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Sreen froze on refreshing data

direct us to the drivers needed to install unit on pc thanks sansa e260

Feb 13, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

E260 Major Problem!! Worst of Problems...

try recovery mode again if you havent already. or when its connected to your pc push and hold record button and the middle click button. i hope this helps. best of luck : )

Jan 12, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Frozen in refresh database

download some firmwire from

Aug 15, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

My sansa e270 freezes 3/4 of the way thru the refresh database screen Does anyone have any suggestions?

hello sorry for disturbing alot and i have a really problem with my sansa e200 mp3 and really have big prouble with that and can evern refresh the databaes and i need help to find that back with me now and i m mr.collins anderson and my yahoo address is

Aug 13, 2007 | SanDisk Sansa e200 MP3 Player

2 Answers

Refresh Database

This is happening alot aparently, Sandisk is telling everyone to just reset it but that aparently isnt really working. only suggestion is to set the USB mode to MTP and try it.

Aug 02, 2007 | SanDisk Sansa e260 MP3 Player

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