Question about Computers & Internet
My printer is not working and what start it its had is not moving & scanner light is on continuously
Thanks for posting your question on fixya! ;)
First, unplug the device from the computer. Next, uninstall the software from the computer you are using it with, and download fresh software from HP Support, HERE.
(A)If the unit comes on and the scanner light remains off, try to re-install it by running the software you downloaded, and plug in the printer ONLY when told to do so, by the software.
(B) If after trying this a couple of times, the unit does not behave as expected, it may be that it has gone bad and needs replacement.
Posted on Jul 23, 2013
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 10, 2011 | HP OfficeJet J4580 All-In-One Laser...
Aug 09, 2011 | Office Equipment & Supplies
Jul 14, 2010 | HP Office Equipment & Supplies
Sep 22, 2009 | HP LaserJet 5500 Printer
Jul 27, 2009 | HP cp1700 Color Inkjet Printer
Nov 08, 2007 | HP PSC 2410 All-In-One InkJet Printer
53 people viewed this question
Usually answered in minutes!