Question about Computers & Internet
My printer is not working and what start it its had is not moving & scanner light is on continuously
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First, unplug the device from the computer. Next, uninstall the software from the computer you are using it with, and download fresh software from HP Support, HERE.
(A)If the unit comes on and the scanner light remains off, try to re-install it by running the software you downloaded, and plug in the printer ONLY when told to do so, by the software.
(B) If after trying this a couple of times, the unit does not behave as expected, it may be that it has gone bad and needs replacement.
Posted on Jul 23, 2013
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Posted on Jan 02, 2017
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