Question about Computers & Internet
If the drive only uses USB to power-up then most likely the internal power board has failed. If it has a external power supply, then you would want to test that using a multimeter to see if it is still outputting power. Alternatively the hard drive itself could have gone bad (when you plug it in to the computer can you hear the hard making repeating clicks - usually in a pattern). If the hard is still good it can extracted from the enclosure and put into a new aftermarket one such as this: 2.5" sata enclosure
Posted on Jul 23, 2013
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Posted on Jan 02, 2017
try connecting it o another computer and check
if not yet, use only the WD USB transfer wire supplied in the box.
because WD External HDD only recongize its own USB and none other.
Posted on May 03, 2009
Does the drive show in Device Manager? Right click on 'My Computer' and select properties, the open device manager.. Navigate down to Disk Drives or Hard Drives, click on the plus sign and see if your drive is listed. If it is, then right click on the drive name and open properties for the drive. Click on the 'Volumes' tab and hit the 'Populate Button'. It may be the disk just needs initialising, then reformatting before you can use it. If it does need initializing, a wizard should appear to guide you through the process!
If this doesn't solve your problem, try using a different USB cable and/or USB ports on your computer, and ensure to unplug all other USB devices other than keyboard & mouse.
Posted on Mar 08, 2010
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