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Okidata B6300 tray 1 jam issues

Open cover A, clearpaper jam tray 1

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  • CW491 Nov 26, 2007

    Same deal. I have pulled the fuser out and the roller just before the fuser but can not get it to feed from the large tray....

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  • 51 Answers

It should be a problem caused by the papek pickup module. It must be replaced.

Posted on Jan 02, 2008

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Posted on Jan 02, 2017

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1 Answer

How do I clear a scanner jam for a MFC 8480


Hi Judy,

Please follow the steps posted below:
1. Remove the paper from the MP tray
2. Remove any jammed paper from in and
around the MP tray
3. Close the MP tray. Then open the front
cover and close it to reset the machine.
4. Open the MP tray again
5. Fan the paper stack, and then put it back
in the MP tray
6. When loading paper in the MP tray,
make sure that the paper stays under
the maximum paper height guides on
both sides of the tray

Let me know if this resolves the issue,

Thanks,

Hunter Quinn
IBM Help Desk

Dec 04, 2014 | Brother MFC Office Equipment & Supplies

1 Answer

Put a new toner in, now says "paper jam"


There is little of paper in printer. Take the toner out and with very attention see, it must be in taht place, from where the paper going out, or that place from where taking paper, it can bee small paper.

Oct 12, 2012 | Oki Electric Industry Okidata Okidata...

1 Answer

Trouble with Oki B6300 drum/toner cartridge replacment. Can't get back into the menu to reset the printer.


Try removing and then reinstalling. If this happens since you changed the drum and toner, then the issue would be with the defective replacement. Way to test is to reinsert the old drum and toner and if this does not happen, then you know the issue is with the new supplies

Jun 12, 2012 | OKI B6300 Laser Printer

4 Answers

CHANGE PAPER TRAY DRAW


Do you often face technical problems for Okidata printers? Just contact our experts Okidata Customer Service at 1-866-877-0191 for best assistance. Free online tech services are available 24*7 at toll free number. For more info, visit: http://printertechnicalhelp.com/okidata-printer-technicalhelp.html
okidata printer 18668770191 customer service-aizo5avvrofwceza0ykjsgo4-1-0.jpg

May 03, 2010 | OKI B6300 Laser Printer

2 Answers

Says a front paper jam but no paper jammed any where


Your paper feder belt has ink on it and will not feed the paper. Remove the rubber belt and clean it good and clean and use compressed air on the printer tray area. If this does not work open the front feeder tray and set your computer to print from it. After about 500 copys it will normally have c leaned itself and be ready to feed from the main roller.

Feb 14, 2010 | OKI C5500n Printer

1 Answer

I had a paper jam and I took the back off and this


Step one: Remove any loose paper

Remove all loose paper from the input and output trays.

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Push the button on either side of the rear-access panel or the duplexer (two-sided printing accessory) and then remove the panel or duplexer.


4. Find any jammed paper inside the product, grasp it with both hands, and then pull it out of the product, toward you.


5. If the product has a duplexer, push the latch on the top of the duplexer and lower its cover.

6. Carefully remove any jammed paper.

7. Close the cover.

8. Reinsert the rear-access panel or the duplexer into the product.

9. Plug the power cord back into the product.

10. Turn on the product.

Step three: Open the top cover and clear the jam

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Open the carriage access door. The carriage moves to the right side of the product.


4. Gently pull the paper out of the rollers.



5. After clearing the jam, close the carriage door.

6. Plug the power cord back into the product.

7. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

Step four: Clear the jam from paper tray 1

1. Remove all paper from the output tray.

2. Turn off the product.

3. Unplug the power cord from the back of the product.

4. Lift the output tray and then check for jammed paper in input tray 1.

Use these steps to remove any jammed paper.

a. Raise the output tray.

b. Grasp the jammed paper and pull it out of the product, toward you.

c. Lower the output tray.

5. Plug the power cord back into the product.

6. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, and if paper tray 2 is not installed on the product, proceed to 'Step six: Clear the jam from the automatic document feeder (ADF).'

· If the issue continues, and if paper tray 2 is installed on the product, proceed to the next step.

Step five: Clear the jam from paper tray 2

1. Remove all paper from the output tray.

2. Turn off the product.

3. Unplug the power cord from the back of the product.

4. Lift the product off tray 2.

5. Remove the jammed paper from the bottom of the product or from tray 2.

6. Reposition the product on top of tray 2.

7. Plug the power cord back into the product.

8. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

Step six: Clear the jam from the automatic document feeder

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Remove the ADF input tray and open the ADF cover.

4. Remove the jam cleanout part. With both hands, lift up on the two handles until the part unsnaps. Rotate and lift the cleanout part and then set it aside.

5. Lift the green lever attached to the pick mechanism and then rotate it back until it stays open.

6. Check the ADF paper path for jammed paper.

7. Check for jammed paper where paper enters the ADF paper cleanout.

o If the paper comes out with gentle pulling, proceed to step 9.

o If the paper does not come out with gentle pulling, follow these instructions.

1. Open the ADF, and then use both hands to gently loosen the paper.

2. When the paper is free, gently pull it out.

3. Close the ADF.

8. Lower the green lever.

Reinstall the jam cleanout part. Push down on the two tabs until the part snaps into place.


9. Replace the ADF input tray.

10. Check the following to make sure that the ADF frame and parts are secure and correctly set up.

o Make sure that the ADF frame is secure and attached correctly.

o Make sure that the ADF cleanout part attachment is secure. If it is loose, push down on the two tabs until the part snaps into place.

o Make sure that the ADF pick mechanism is secure. Lift the green lever attached to the pick mechanism and then rotate it back until it stays open.

Make sure that the two-catch is holding the roller mechanism securely in place and that the stack stopper is in the correct position.

1 - Stack stopper

2 - Two-catch

11. Plug the power cord back into the product.

12. Turn on the product.

13. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

Jan 01, 2010 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Got a paer jam and don't know how to open cover,


Turn of the printer, and do not close any of the tray or doors before all of the jams are cleared.
1). remove the paper from paper tray, removed the tray and remove the jams.
2).open the front cover and removed the toner cartidge assembly, remove any jams in this area, and behid the toner cartridge asembly.
3).left the flap at the front of the printer adn remove any jams heneath the lap.
4).Open the rear exit and remove any james.
close all covers and reinsert the paper tray and turn on the printer.

May 13, 2009 | Dell 1700 Laser Printer

1 Answer

My OKI B6300 printer have problem: "pull out all trays, clear jam" & "clear jam & close cover A" These 2 screens keep alternating. I am familiar with saying, "clear jam & close cover A" because I had...


There are several reasons why this error keeps coming up, and seeing the date I will assume that you fixed it. But for those that are looking for the solution:
Sometimes it is caused by the feed rollers not picking up the paper - remove the trays and replace the rollers ($30 kit) both in the tray and in the printer.
Sometimes it is caused by a small piece of paper jammed in works somewhere. Remove all trays, turn it on its side and use a flashlight to look around. It really doesn't take much to mess it up.
Take a look at the tray roller and make sure it is spring loaded. If the spring comes out or the retarder breaks tis will cause misfeeds as well.

Feb 12, 2009 | OKI B6300n Printer

1 Answer

OKI B6300 Drum problem


Hello, com_jedi. I would suggest you contact the OKI Customer Support line in order to address this issue. The phone number is 1-800-654-3282 (800-OKIDATA). For your model unit you would hit options 1 then 4 to get to mono support.

It is possible that you purchased a defective consumable and OKI warranties them for 90 after the date of purchase. If this is a new drum/toner it may need to be replaced to determine if it was a bad chip in the cartridge or if there is some other issue with the unit that is causing the error.

It is also possible there is a misalignment with the sensor that is located under the drum unit. A support tech can walk you through the troublehshooting as it would be a bit difficult to do here.

I hope this helps!

Feb 12, 2009 | OKI B6300 Laser Printer

1 Answer

Okidata-B6200-


Check the reg sensor for dirt etc and paper setting is correct in the paper tray

Sep 24, 2008 | OKI B6200 Laser Printer

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