When my brother was installing the mp3 program on the pc, i think the battery died during the installation. i safely removed the mp3 player and now, my digital 1gb mp3 trio wont turn on. i used a new battery and checked if it was connected proprly but nothing works. it hasnt fallen or anything like that. what should i do?
Connect it to your USB port and try a Firmware re-load. There should be a disc and instructions supplied with your player.
Things like unplugging the player during loading, battery failing etc, can cause a Firmware crash that can often only be resolved by re-loading.
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If you have not already installed the Device Manager, download the .exe file to install the latest version of the Device Manager application from http://www.philips.com/support. Enter your language preference and the model number e.g.hdd070. Select Software under Product Support on the left of the screen. Scroll down and click on the .exe file of your preferred language under the category PC software. The program will install both Musicmatch® Jukebox and Device Manager in one go automatically.
Connect the hdd to the power supply with the AC/DC adapter.
Launch the Device Manager at Start->Programs->Philips GoGear HDD->Philips GoGear HDD on your PC IMPORTANT: All music & content of your micro jukebox will be erased once the factory setting is restored.
A dialogue box will pop up; click Restore and OK to confirm and start restoring the unit to its factory setting.
Follow all screen instructions to complete the restoration.
The Device Manager will close automatically once the success message is displayed. Safely remove your GoGear micro jukebox by clicking on the EJECT HARDWARE icon in your task tray bar. When prompted, "The USB Mass Storage Device can now be safely removed from the system", click OK and unplug your micro jukebox.
Whenever you are disconnecting the gogear from your computer please try to use the safe exit before the device is pulled off. in your tool bar click on safe removal harware and stop the function, you wll receive a script 'you can remove safely ' Also check to see that the device is not loaded with unwanted programmes not recognised by go ger except through the software recommended.reset the go gear by pressing on the small button below and try again.I hope this will help, good day
the error refers to a missing mp3rocket.jar file within the installation of mp3 rocket. i.e. C:\program files\mp3 rocket\lib. solution is: uninstall mp3 rocket and uninstall all versions of java and JRE from add and remove programs(XP) then restart. install a new version mp3 rocket and you will be prompted to download java again. once installed MP3 Rocket.exe should be restored
You will be able to restore the functionality of you Lyra after you reinstall the firmware you can download from the manufacturers website. This is a very common problem for mp3 players.
Here are the instructions once you have downloaded the file.
FIRMWARE UPGRADE STEPS
We highly recommend you do not connect your player to the computer until Step 3.
Locate the downloaded RD2010/11/12/15 upgrade file and double click it.
Following the onscreen instructions, allow the program to
completely install all USB drivers (Windows 98SE and Windows ME) as
well as the upgrade program and firmware. You may be required to reboot
once the install is complete.
Connect your RD2010, RD2011, RD2012, RD2015 to the PC using the USB cable.
From the “Start” menu, select “Programs” > “Lyra™ Personal Audio
Player” > “RD2010, RD2011, RD2012, RD2015” > “Update Device.”
After the program is finished searching for the device, drivers and
new hardware may be detected and installed. Then the “Update Lyra™
(RD2010, RD2011, RD2012, RD2015) Device” box will pop up with current
version and new version (1.51) of firmware shown.
Press “Start” to update the firmware of your Lyra™ RD2010, RD2011,
RD2012, RD2015. Depending on your existing firmware version, the
Upgrader might show an option for formatting the device. Click “Yes” to
When the update is complete, click “Close.” If present, use the
Windows system tray icon to safely disconnect the Lyra™ RD2010, RD2011,
RD2012, RD2015 and unplug it from the USB cable.
Your update is now complete.
I found this on the ipod forum on Apples website. See their site for any further assistance.
Sometimes you can resolve it by doing the following: - Download the .exe file from Apple.com/iTunes - Go to Control Panel > Add or Remove Programs - iTunes > Remove - Open C:\Program Files (default location) - Find "iTunes" (default folder name) - Shift + Delete > OK - Run a registry cleaner, such as PC Tools Desktop Maestro, to remove all old shortcuts and registry keys no longer valid on your computer. - Start > Shut Down > Restart your computer - Run the iTunes install program
This should fix the problem, however may require also to update your Windows software (update.Microsoft.com) and download the latest Visual Basic Runtime executable. One time during my clean reinstall the iTunes software mentioned an error with a vb run executable and couldn't continue the install until I found it online.