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Hi, just install the sound driver buddy! you can find it in motherboard cd. if you dont have a driver then give me the model number of your motherboard.
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There are a few things you can try here. You say sound works when you start your laptop, can you play sound off the Internet, for instance a news clip or youtube video? If so, the problem may be with the media player you are using. There should be a volume control on your media player, in addition to the Windows volume control. You might want to try using a different media player, like musicmatch jukebox or Winamp.
Or else you can install "Windows essentials codec" which will allow you to play any file in Windows Media Player and others too.Below is the download link
Did you check start->control panel->system->hardware tab-> device manager and see if there are any errors related to your sound drivers? Probably see a yellow exclamation
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