Question about A4tech Computers & Internet

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N-400 mouse not working

I have an HP DV7 and so far i have two A4tech mice that don't work on my laptop but work on others. I have tried removing all my previous mouse drivers and installing manually the driver downloaded from their site. I have windows 7 and other mice work fine. Just the A4tech ones. They are detected but don't work. What do i do

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  • vance Jul 21, 2013

    @e-barua tried dl-ing them then it said i had a mouse driver that wasn't updated so i tried downloading and installing, but nothing changed. thanks for the reply though, any other tips?



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  • 966 Answers

Check if drivers uptodate. From Driver max or similar get the status of your computer.

Posted on Jul 20, 2013


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Posted on Jan 02, 2017

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SOURCE: Logitech M-BJ58 USB optical mouse win xp issue

Hello dcipher,

This is due to a missing Windows file called input.inf. The solution is as follows:
In Windows XP, you can use the MSCONFIG utility as described in the following steps:

  1. Click Start->Run.
  2. Type msconfig in the Open field, and then click OK.
  3. Click the Expand File button.
  4. Type input.inf in the File to restore box.
  5. Type the path of the Windows XP .cab file where you want to restore the file from in the Restore from box. If you don't know the patch, click the Browse From button to locate the Windows XP .cab file.
    Note: The Windows XP .cab files are stored in the I386 folder on the Windows XP CD.
  6. Type C:\windows\inf\ in the Save file in box. This assumes that Windows XP was installed to the default directory. If Windows was not installed to the default directory, you will need to adjust the path to point to the correct directory.
  7. Click the Expand button.
  8. Click OK. If you are prompted to restart the computer, click Restart.
After extracting the file and restarting, try installing the mouse software again. You should no longer see this error message.

Should you have any further questions, please feel free to post them here.

P.S. Before you assign a rating, please make sure that the issue is resolved or you are satisfied. If not, please post back as to what you did, and/or any other questions you may have, and I will try to assist you as best I can. Please do not assign an ‘Inappropriate’ or ‘Thanks for trying’ rating if your issue is not resolved after the first response itself, as sometimes a bit of to and fro dialogue may be necessary before we can find a fix or an answer to your query.

If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! or Helpful rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!


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Windows Utilities

Posted on Apr 25, 2008

  • 36 Answers

SOURCE: I cannot get my Windows 7 HP laptop to recognise

here is the link to download
the driver

Posted on Jan 30, 2010

  • 2632 Answers

SOURCE: I just purchased a Gigaware

Welcome to Fixya. Can you please make sure that the usb bluetooth device / receiver is connected to the computer. make sure that the on/off switch of the mouse and keyboard is on. The keyboard and mouse switch is on the bottom. Press it for 15 seconds. The receiver will flashes when connected.You can also refer to the manual below for more info.
Gigaware Wireless Mouse and Keyboard Manual
Thanks for using Fixya.

Posted on Aug 21, 2011

  • 113 Answers


You may need to "pair" the mouse with the receiver dongle. Look for a button on each. Press button on the dongle first, then on the mouse.

Posted on Aug 28, 2011

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Get a new mouse, can't find any support for that mouse. Mice are very cheap.

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Hp envy dv7 laptop window 8 does not turn off, or go to sleep when closed

Hi Martin--

Sorry to hear about your trouble. When I first read your question, I automatically assumed it might have something to do with the mechanism (a latch or otherwise) which would let the computer know that the lid is shut and that it should go ahead and take a nap. While this still might be the case, there are apparently several people with similar problems so I am including a multi-step solution which will hopefully cover your problem.

Step 1:

Change your device settings:

WHY: Some devices are active - such as a wireless mouse, your network, or the HD audio - to wake or appear to prevent sleep mode. This is especially prevalent in regards to people who are always connected to their network since the advent of cable and DSL.


  1. In the lower left corner of the screen, right-click and select DEVICE MANAGER from the menu

  2. Click the arrow next to the device that needs to be adjusted. Since we\'re not sure which it might be, let\'s try a few of the more obvious solutions:

    buggerou are using a wireless/optical mouse, select MICE AND OTHER POINTING DEVICES

    * If the computer is left connected to the internet connection - or to be safe, if you are using broadband like cable or DSL, select NETWORK ADAPTERS

    * To check the HD audio setting, click SOUND, VIDEO AND GAME CONTROLLERS

  3. Double click the name of the device and a PROPERTIES window will appear.

  4. If the Power Management tab is available, skip this step

    If the Power Management tab is NOT available, click the CHANGE SETTINGS button. The same Properties window opens with Power Management tab available.

    * Note: It may ask for an administrator password; this is normal.

  5. Click the POWER MANAGEMENT tab, and remove the check next to "ALLOW THIS DEVICE TO WAKE THE COMPUTER". I know it sounds tedious, but you may have to do this for each of the three devices I listed above (mice and other pointing devices; network adapters; sound, video and game controllers)

  6. Click OK, close all your windows, and restart the laptop using the windows + C keys which will allow the Charms menu to appear on the right of your screen. Click SETTINGS, then POWER, and finally RESTART

Step 2:

Check your connected devices.


Some devices can cause/sleep standby issues. Let\'s check to see if they are causing a problem.


  1. Disconnect all non-essential connected devices such as your printer, scanner, USB drive, etc.

  2. Restart the computer with only the original mouse, monitor and keyboard connected.

    If the sleep/hibernate issue is solved, one of the connected devices was causing the problem. Replace each device one at a time until you find out which ****** was causing the problem.

Step 3:

Check for problems caused by using a keyboard or mouse in a USB 3.0 port.


When using 3.0 ports, some computers dont allow you to put the laptop to sleep using the keyboard or mouse. This usually only occurs on systems using AMD firmware so let\'s check and see if it might be the problem.


  1. Check the mouse and keyboard connections

  2. If a USB 3.0 port is being used, reconnect the device to a USB 2.0 port.

    If this is the issue, you have two solutions: Avoid using your USB 3.0 ports for your keyboard and/or mouse OR go to the next step...

Step 4:

Since it sounds like the sleep and hibernate modes worked in the past, we can always resort to using System Restore to revert the computer back to a time when the mode worked. Obviously, if the modes have never worked, don\'t follow this step.

You can perform a System Restore from the CONTROL PANEL.


If you are still having issues:

The list of possible reasons is practically infinite. I have listed the most common and their solutions above, but if they are not working, try:

* Disabling screen savers

* Preventing startup programs from opening

* Changing your power settings

* Upgrading the BIOS and keyboard software

I hope this works for you and if you have any questions, please don\'t hesitate to ask!

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Most USB mice are plug and play, so driver install are automatic. This sounds more like a hardware malfunction. Try plugging the mouse in to a different computer, and if the issue persists, the mouse button is probably physically damaged and it's probably easier to just replace the mouse than trying to fix the broken button mechanism.

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If you don't see that icon, you can try going to "Start">"Control Panel">"Mouse" and finding the option there.

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Most devices like mice are either recognised right away or when you restart.

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On my computer I can plug in 2 mice and 2 people can take turns moving the cursor...or fight over it!

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