Question about Xerox Phaser 8500/DN Printer

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Cleaning tray Error every morning

This 8500 most every morning has the error requesting replacement of the cleaning tray. The tray is new and just opening the door, removing then re-inserting the tray clears the error until the printer sits inactive for a while. Anyone have an idea? Of course the printer just went out of warranty last month.

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Re: Cleaning tray Error every morning

What I have seen cause that is some of the ink has seeped behind the tray and is allowing it to just barely break the sensor that tells the machine the tray is in the proper position.
Getting the ink removed from behind the tray resolved that issue.

Posted on Dec 14, 2007

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I hope this solution will helpful for you
Please don't forget to click on Four thumbs which are given below & then write testimonial for my appreciation if it is helpful
THANKS & Keep Using fixya

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Displaying cleaning sheet required but there is paper in the machine and it wont print.

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1 Answer

I have an error message of E000005-0010. What does this mean. Thanks

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That usually is a sensor failing. You can try to locate it (in the area where the tray goes) and see if it is loose.

Good luck.

Dec 13, 2008 | Xerox Phaser 8500/DN Printer

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I honestly don't know where you could get a manual. Other then try googling "the parts drop" and calling them. Talk to Britt.
Normally that print block is sticky or the cleaning blade is stuck to the print head causing that error.

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E000 is a fuser probleb.check the film/lamp continuty.for E000/1/2/5clear error in service mode as follows
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