Error Code C 099b

Hi tkasirye,

Welcome to Fixya.

You may need to check again the error code. According to the manufacturer's checklist for error codes, only the following are documented;

1. Error Codes - Toshiba 2860
2. 
   

1. "E01" Paper jam inside machine. "E02" Paper jam near the fuser. "E03" Paper jammed inside machine when power supply is switched on. "E04" Front cover open while copying. "E05" Paper jam near the aligning roller "E08" Paper jam at stacking area in the ADU "E11" Paper feeding jam at the ADU "E12" Manual feeding jam "E13" Paper jam from cassette 1 "E14" Paper jam from cassette 2 "E15" Paper jam from cassette 3 "E16" Paper jam from cassette 4 "E17" Paper jam from cassette 5 "E19" Paper jam from the LCF "E21" Paper jam in transport route 1 (LCF) "E22" Paper jam in transport route 2 (COPIER) "E23" Paper jam in transport route 3 (ALIGNING) "E25" Paper jam in transport route 4 (PFP) "E71" Original feed jam in ADF "E72" Original transporting jam in ADF "E73" Original exiting jam in ADF "E75" 2nd original feeding jam "E81" Paper jam before sorter "E82" Paper jam in sorter "E83" Sorter early arrival jam "E84" Paper in sorter when power is turned on "E85" Joint open jam while copying "E88" Paper jam outside the sorter bin "C01" Abnormal operation of the copier main motor "C04" Abnormal operation of the PFP main motor "C05" Abnormal operation of the ADU main motor "C11" Abnormal operation of the ADU side motor "C12" Abnormal operation of the ADU end motor "C13" Abnormal operation of the upper cassette tray "C14" Abnormal operation of the lower cassette tray "C15" Abnormal operation of the PFP upper cassette tray "C16" Abnormal operation of the PFP middle cassette tray "C17" Abnormal operation of the PFP lower cassette tray "C18" Abnormal operation of the LCF tray "C21" Optics carriage initialize error "C22" Lens initialize error "C23" Mirror initialize error "C26" Faulty exposure lamp "C33" Easy set-up is failed "C35" Developer material exists at the transfer separation adjustment "C41" Faulty thermistor or heater "C43" Faulty thermistor "C44" Faulty heater "C45" Sub thermistor is open
   

Shoulg you not find any of these mentioned error codes, I suggest you contact the tech support especially if the machine is still under warranty.

Hope this helps.

Takasashi

I can tell from the code this must be a Minolta copier or made by Minolta. The CoB60 code is a sorter failure code. This code must be reset by opening, then closing the sorter. By that I mean if you have a 10 bin sorter that hangs from the left side of the machine then you need to release the sorter away from the machine then close it back. Same thing with the 20 bin which sits on the floor. Pulling the sorter away then re-attaching is the only way to clear this code. Now if the code comes right back then there is a mechanical problem which must be repaired. The 60 code deals more with the stapler in the sorter. You can try reloading the staples but that rarely works. It is either a jammed staple or a problem with the stapler itself.
If you need further info just reply back with your specific model and issues.
Thank You for using Fixya.
WheatlandServices

All Cob codes on this series of Minolta copiers pertain to the sorter. Most all of the time you can simply open and close the sorter to reset the code. By open and then close I mean that the sorter must be pulled away from the copier then closed back.
Make sure there is nothing interfering with the movement of the sorter bins.
If opening/closing does not reset the code or if the code comes right back after resetting then the sorter will need service as dis-assembly/repair/re-assembly will be required. You can also unplug the large connector going from the sorter to the machine and use the copier without the sorter. If you have a 10 bin sorter that "hangs" from the side of the machine then you can leave the sorter attached and it will work fine unplugged. If you have the 20 bin sorter that sits on the floor then the sorter will have to be moved away from the copier if unplugged to prevent the machine from jamming. If you unplug the sorter be sure to turn the copiers power off before disconnecting the sorter.
Good Luck and Thank You for using Fixya.
WheatlandService

small peace of paper still lodged inside, re check

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

All COB codes no matter the number are sorter error codes. You must open then close the sorter in order to clear this code. By opening and closing I mean you need to pull the sorter away from the copier then close it back.

You have an issue with your staple finisher, probably need to inspect the stapler unit itself to make sure nothing is jammed in it and it moves freely. If you can't clear the error then most likely the unit is defective.

Hope this helps,
TankMurdock

Code COb31 means that the sorter didn't reset after a job. If you try doing a reset by opening the sorter as if there was a paper jam and it doesn't reset, it means that you have a problem with the sensors by the motor that turns the bins to open and clause as the paper passes. Give it a good blow with air. GOOD LUCK.

you can disconnect the sorter.if that's all you need

Do you get a paper jam or is the finsher not showing that is empty? You may have a broken bin or a miss alined bin or you have a lazy sensor flag. The copier should give you a idea where the paper jam is... May need more info. on this one..

hi im jules_09,have you tried cleaning all the ruber roller?try cleaning all ruber roller then lubricate al bushing and gears.if there is still a problem check all paper sensor it can be cleaned with alcohol.just soak the paper sensor with alcohol then let dry after a few minute then install it back again in the copier.dont soak the paper sensor in alcohol while it is in the machine.turn of the copier first