Question about Dell Photo 964 All-In-One InkJet Printer

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Dell Photo All in One Printer 964

I replaced my black cartridge and now I cannot print in COLOR. The ink levels are good on the color cartridge, I cleaned the cartridge per manufacturer's instructions. When I align the cartridge, or when I clean the nozzles, I get color on the output sheets, but cannot print any documents in color. Everything wants to print in draft black and white. I've changed the print options in my software and and in Windows and still cannot print in color. Help?

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  • Anonymous Mar 25, 2014

    How do you clean the ink jet nozzles on the 966 dell printer? the print is uneven when it copies - I have cleaned around the cartridge heads excess ink from the cartridge but I don't know where the nozzle is to clean it and what to use to clean it.

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Try printing a windows test page from the driver software, START-SETTINGS_PRINTERS-DELL964- properties,,etc. If the test page prints with color then I believe that your driver is set to print in greyscale. If you can't find that option in the driver you might try to re-install the driver from your original cd.

Posted on Aug 28, 2007

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Related Questions:

1 Answer

Black cartridge is new. registers low ink level and does not print at all.


Unplug the printer from the wall. Noe remove the power brick from the printer for 60 seconds. This will reset any error message the printer is getting. Plug the printer back in.

Turn on the printer. Open up the printer and take out the black cartridge and reseat it. Do the same for the color cartridge. Now close the printer and it will print an alignment page. Any error messages?

If you still get the error message, then it's possible that the sensor in the Dell Series 5 ink cartridge is bad. If this is a new Dell Series 5 ink cartridge, then take it back to the place of purchase for a replacement or refund.

black = black side(left) color = color side(right)

photo cartridge = black side(left color = color side(right)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to purchase a Dell Series 5 ink cartridge with a bad sensor. Please take it back to the place of purchase for a replacement.



Rick

Mar 17, 2011 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Refilled ink catridges and printer still shows that the ink is low


If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 5 black cartridge and then reseat it. I would then take out the color Dell Series 5 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

Any error messages?

black cartridge = black side(left side) color cartridge = color side(right side)

photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to get a Dell Series 5 ink cartridge with a bad sensor. I would that these back to the place of purchase for a replacement or a refund.


Rick

Mar 04, 2011 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Black ink wont print, but color works fine


The black cartridge needs replacing it sounds like. On many printers, that is the only way that you get black.

Jul 05, 2009 | Dell Photo 964 All-In-One InkJet Printer

2 Answers

I can't print in color on dell photo 964


try to uninstall ur driver and install it again

Jun 07, 2009 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Dell Photo 944 won't print black and white


I had the same problem and just figured it out! On your control panel, choose printer and then Properties. Go to Printing Preferences and click on the Advanced tab. Under this tab is a button for More Options and then a section Complete-A-Print. I had to uncheck "use color cartridge for all black printing" and then check "use black cartridge to print in black and white." Then I had the option back to print in black and white. I have a Dell Photo 964 but I'm assuming the options should be the same. Hope this helps someone!

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i refill my ink, it dases not recognice it and when attempting to ptint document it open a window with erroe#1203 ,please help

Aug 18, 2008 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

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During the photo printing wizard, in printing options window, choose the printing preferences button. Once you are there, choose the maintenience tab located on the top of the screen. Choose the clean print cartridges button. Hope it works!

May 21, 2008 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Printer will not print with color cartridge in


go to dell AIO center

click maintain/troubleshoot on the top

under trouble aio problems - click ink levels

click maintenace tabs

and then clean print cartridges and align print cartridges. then try printing a test page.

if this does not work, remove the cartridges and install them again.

let me know how it goes

Sep 08, 2007 | Dell Photo 964 All-In-One InkJet Printer

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