Waterloo ball bearing elongated track and telescoping rail. The receiving rail does not fully accept the male part of the rail which is fixed to the drawer. There are no latches on the sides that could be flipped.
There is no defect in the product as I removed another drawer in the desk and now cannot insert that drawer fully into the desk either.
I removed the drawer and can no longer insert it all the way. It sticks out about 5''. It seems as if there must be something that I should push or pull to get the drawer fully back into its stall.
On the inner side of the longest rail there is a metal panel (1'' by 4'') that is movable and may be the key.
Thank you
Just a guess, try pulling the track out of the box,onto the drawer
This might help you in terms of a quick fix- it from a office desk dealer in colorado but has several options on drawer slider fixes, which are also mostly bearing sliders.
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