Question about HP DeskJet F380 All-In-One Printer

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Cannot install First, the install program told me I was missing USB.inf, Certclas, USBstor but I downloaded them. The next install did not mention this problem. But, although the install completes, when I click on the icon it says no HP product is installed. Also, in "printers and faxes", there is no printer listed. The windows wizzard keeps popping up in middle of install saying it detects a USb device and the f380 printer. The part of the install where the problem occurs is when I hook up the USb plug. Could I be plugging it into the wrong slot? There are only three-and on is used for a router. As an aside--windows file protection pops up every time I boot the computer and maybe it is preventing the install. Disabling that through the registry is too hard for me, I think. I have already un-installed the printer once and avail. What id I turn off "plug and Play" in the administrator services? I am in Nova Scotia,canada at 902-567-1201

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Re: cannot install

I think you may actually have a corrupted disc, as it should not give you error messages when installing. If you have the correct Os to match the printer spec, file assoc should not cause you errors or pop up at all. I would begin by making a copy of the printer disc, and uninstall printer again. Reinstall with new copy of disc. Post back if no good.

Posted on Sep 01, 2007

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Hp photosmart c4680 will not scan I'm getting file missing error. The HP tech said I'm missing a usb file from windows! Is tere any way to retrieve that file?

You can go to and downlaod the missing file and update the same.
This will require technical expertise and if you cannot do that yourself then call the manufacturer tech support ( 1-800-474-6836 toll free).

Need to mention more specifically which file is missing.

Jul 13, 2010 | HP Printers & Copiers

1 Answer

.INF missing?

The .INF file is the driver.
You have to browse to where you downloaded the drivers and select the correct file.

Mar 25, 2010 | Lexmark E240 Laser Printer

1 Answer

Installation failed due to missing USB.inf Version 5.1.2600.0

? uninstall the driver completely i.e. L4 uninstallation using the disc ( util --> ccc --> uninstallL4)
? restart the comp
? download and install the drivers frm
? remember that when you uninstall the printer it should be disconnected

Mar 13, 2010 | HP Deskjet F335 All-In-One InkJet Printer

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When installing my epson printer the following message appears 'File Epson E_DMA130.DLL is needed'.

Thank you for visiting Fixya.

One of the software files may be corrupt. Follow these steps to correct the problem:
  1. Disconnect the USB cable from your printer.

  2. Click Start and select My Computer.
  3. Double-click the icon that represents your hard drive (usually C:).
  4. Double-click Program Files.
  5. Double-click EPSON.
  6. Double-click PrinterDriverTemp.
  7. Delete the PMATEDX folder.
  8. (Confirm delete as needed)
  9. Reinstall the software using either the CD or the file you downloaded.

    If you reinstall using the CD and it still doesn’t work, repeat this procedure from step 1 but try reinstalling with the downloaded file instead.
Reconnect the USB cable when prompted to do so.
If the steps above don’t solve the problem, follow these steps:

  1. If you have any USB devices other than your printer connected to your computer, disconnect them.
  2. Click Start and select Control Panel.
  3. Double-click Printers and Faxes.
  4. Double-click Add Printer.
  5. Click Next.
  6. Select Local printer attached to this computer and make sure the Automatically detect and install my Plug and Play printer box is not checked. Then click Next.
  7. Select USB001 (Virtual printer port for USB) from the Use the following port list. Then click Next.
  8. When you see the window containing the list of manufacturers, click Have Disk.
  9. Click Browse, navigate to the C:\Program Files\EPSON\PrinterDriverTemp\PMATEDX folder, and then double-click E_DF19TA.INF.
  10. Click OK.
  11. Click Next or Finish in each remaining window to complete the installation.

If you see a window asking if you want to replace the existing driver, select, 'Replace Existing Driver' before you click next.

Reconnect your other USB devices if necessary.

Jan 28, 2010 | Epson Printers & Copiers

1 Answer

I cann't install Brother HL-1450, because of a message: C:Windowsinfprnbr001. inf is missing

just uninstall the driver if you already installed. Don’t connect the printer usb cable
1st you install the driver disc which is come along with the printer and when the software prompt you to connect the cable then plug the usb cable and follow the instruction.

Nov 17, 2009 | Brother HL 1450 Laser Printer

1 Answer

Need help downloading and installing driver for hp photosmart C3100 printer said required section usbstor.inf not found xpsp3

Search your computer for the USB inf file usbstor.inf. Is this the first USB device you have ever used? What is the operating system on your computer? It appears as though it is searching for the Microsoft Service Pack 3 for XP, and can't find the file within the service pack, or the service pack. Have you recently installed MS updates?

Nov 19, 2008 | HP Printers & Copiers

1 Answer

Problem installing hp3845 on PC Window xp

HP 3845 is an old printer and it is possible that the Software Disk that you have might not be compatible with Win-XP.
You can install the compatible software from
Enter 3845 in the field for product and press enter..
it will give the list of all the product that are similar to 3845..
choose your product,,
on the next screen it will ask you to choose the O/S..
choose win-xp..
on the next screen select Software & Drivers..
then Full Feature Software & Driver
scroll down and click on Download Now instead of Install..
Once the download is it and run the file tinstall the software

Nov 13, 2008 | HP Deskjet 3845 InkJet Printer

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