Question about Brother MFC-7820N Laser Printer

1 Answer

OPEN FRONT COVER MESSAGE WILL NOT GO

I cannot get the paper jam inside open the front cover message to go and there is no paper stuck inside.

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  • 966 Answers

First check again if cover closed properly. If message does not go, Switch off the machine at the outlet and re-connect. It might re-set. If that does not work, try re-set button in the panel and lastly check troubleshoot in the manual. Good luck

Posted on Jul 19, 2013

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Posted on Jan 02, 2017

Corysf62
  • 188 Answers

SOURCE: paper jam

Hi there,

Here is the most important thing to understand about paper jams in any printer....

The printer does not know if there is a paper jam anywhere in the printer.

What it does do, is respond to sensors ( optical sensors, either open or closed, by plastic flags). These flags are moved as paper moves through the paper path.

One example of a paper jam message when there is really no paper jam, is when the feed rollers are worn and do not pick up paper from the paper tray.

When you start printing, the printer expects that first sensor to open ( paper passes the sensor ) at a very specific point in time. If the paper did not get picked up from the tray, then the printer will ASSUME that the paper must be jammed somewhere because it did not reach it on time.

Now this will also happen if in fact the paper did get picked up and then jams prior to the sensor.

So... if you get the picture of how this works, understand then too, that if the printer is showing a paper jam message at power on, then one of the flags is open when it should be closed.

If you do not actually have a piece of paper holding this flag in the open position, then the flag is possible broken.

I usually see this kind of damage occur after a true paper jam, where the paper is removed either in the wrong direction ( pulled out back the way it was going instead of the way it should normally travel ), and this breaks the flag, or it was pulled out forcefully again, catching on and damaging the flag.

All of the above pertains to ANY printer, and not just yours. you must take care to fully inspect every inch of the paper path, from the paper tray, to the exit, use a flashlight, and look for the sensors and make sure they are not blocked or broken.

Good luck,

Cory

Posted on Nov 06, 2008

  • 1 Answer

SOURCE: mfc-7220 Back Cover Open

This one made me crazy, but I finally figured it out. Turn the machine around so that you are facing the back. Open the back cover. Pull down the second smaller roller cover inside the machine. If you look closely at the second smaller cover, on the right hand side (closer the the inside of the machine), is a very thin round piece of plastic that is only half the length of the smaller cover. There are 2 thin plastic tabs attached to either end of this round piece of plastic. Gently shift this over so that the 2 plastic tabs can now go into the space provided for them. I had to move mine over only 1/4 inch.

Posted on Nov 13, 2008

  • 1 Answer

SOURCE: back cover open error message MFC 7820N

Reseat inner rear paper guide to allow sensor to home correctly

Posted on Mar 09, 2009

  • 265 Answers

SOURCE: paper jam in brother MFC 240C

Usually small pieces of paper are jammed at the print head area. Lift up the scanner and see if you can find the paper at the print head parking area, clear the paper . If you can't find the paper, remove the scanner cables, then the scanner. You will see 2 screws at the rear and one near the USB connection. Another 3 screws towards the front will remove the front panel. Under the panel remove 4 screws and the two panel harnesses. The is a speaker harness which you must remember to attach back later (most people don't remember to put back). Lift up the top cover and you can see the whole engine. Clear any pieces of paper that might be there.

Posted on Dec 12, 2009

  • 526 Answers

SOURCE: I cannot get the BACK COVER OPEN message to GO

There is a little cover there that has a sensor flag on it. It is most likely in a jammed position. If you are able to carefully take the cover out, you can bend it slightly, readjust the sensor flag, and reinstall it.

Thanks

Posted on Mar 12, 2010

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1 Answer

Its always saying that BACK COVER IS OPEN we already check it for many times but its intact and in correct possition. and also the paper wont feed the machine.


Hi there!!
The message that you're getting means that either the back cover is not closed securely or there's a jammed paper inside. Here's what you can do to clear the message:
-Please unplug the fax machine for your safety -Open the front cover -Remove the toner & drum assembly (theres a handle in the center of the drum/toner assembly, just pull it towards you. -Remove any pieces of paper stuck or the jammed paper -Remove the toner from the drum and check for any other pieces of paper stuck -Once everything is clear -Reinstall the toner back into the drum and the drum & toner assembly to the fax machine. You should hear it click into place once installed correctly -Close the front cover & plug in the power cord. That should clear the message
Hope this helps, Thumbs up if it does, thanks!

May 08, 2011 | Brother IntelliFax-2820 Laser Fax

Tip

Main Error MINOLTA DI 1611, DI 2011 Messages and Their Remedies


PAPER JAM A paper misfeed occurred in the
main unit.
Open the cover at the indicated
location, and then remove the
misfed paper. (“When the Message
(Flashing alternately)
OPEN XXX SIDE COVER
All misfed paper was not removed
from the main unit.
Check the message in the display
for the location of the paper misfeed,
and then remove the misfed paper.
ORIGINAL DOC.JAM A paper misfeed occurred in the
Document Feeder.
All misfed paper was not removed
from the Automatic Document
Feeder.
Open the Document Feeder Cover
and the Document Feeder, and then
remove the misfed paper.
(Flashing alternately)
OPEN DOC.FEED COVER
∗REMOVE PAPER IN
BYPASS TRAY∗
Paper is loaded in the Manual
Bypass.
Remove the paper from the Manual
Bypass.
FRONT COVER OPEN The Front Cover of the main unit is
open or not securely closed.
Securely close the Front Cover.
(Flashing alternately)
CLOSE FRONT COVER
DUPLEX COVER OPEN The Duplex Unit Cover is open or
not securely closed.
Securely close the Duplex Unit
Cover.
(Flashing alternately)
CLOSE DUPLEX COVER
DOCUMENT COVER
OPEN
The Document Feeder is lifted up
(while a document is loaded into
it).
Securely close the Document
Feeder.
(Flashing alternately)
CLOSE DOCUMENT
COVER
DOC.FEED COVER OPEN The Document Feeder Cover is
open.
Securely close the Document
Feeder Cover.
(Flashing alternately)
CLOSE DOC.FEED
COVER
TONER EMPTY The toner is empty. Copying and
printing cannot be performed.
Replace the toner bottle with a new
one.
SUPPLY TONER
PAPER EMPTY The selected paper tray has run
out of paper.
indicates the paper tray, and
“XXX” indicates the paper size.
Load paper of the specified size into
the specified paper tray.

on Dec 18, 2009 | Office Equipment & Supplies

1 Answer

How to open front cover for ricoh aficio c820dn printer as it is displaying message " open the front cover to check the paper jam"


Hi there !

You have to open the front cover means that you have to oper the toner compartment and check for the paper jammed inside.

Did it helps your or you find the paper jammed.

Jan 29, 2011 | Ricoh Aficio SP C820DN Laser Printer

1 Answer

I have a paper jam and it says to open the front cover, put the front cover just shows the ink cartridges and there is no visible paper jam. how do i find the jam and remove it? It's a canon image...


Hi,
The paper jam could be in three places.
First:

Open the cover of fixing section, its above bypass, and check for jamed paper

Second:

Open the transfer cover, these cover has handle and it goes by pulling toward you, and check for jamed paper.

Third:

In hight of first paper cassette, on left sideway of copier, beaneath the bypass are small door, open it and check for paper jams. Be sure that you closed them properly because if they arent closed the check printer cover message will arrise.

Hope that helped

Jul 07, 2010 | Canon ImageRunner 1600 Copier

1 Answer

Jammed paper


There are 3 places to check for jammed paper.

Turn off the fax machine, then remove the tray and open the back cover, and open the front cover to remove the drum and toner (cartridge) and look inside machine.

After you find the jammed paper put the cartridge and tray back in machine and close all the covers.

Error message should go away.

Apr 06, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

PAPER JAM MESSAGE APPEARS WHEN THERE IS NO PAPER JAM


Please follow the directions below to clear the paper jam error orincase there is one somewhere.

Turn off the Printer. Remove the drum and toner from the front cover. Remove the toner from the drum. Look inside machine incase of possible paper jam. Open back cover and paper tray incase of jam. Close all doors and put toner and drum back in machine. Turn on the printer, and see if the error message is gone.

Apr 04, 2010 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

MFC 7820n 'close back door error'


Hello Daysinn,

The "back cover open" message is usually caused by a paper jam inside the printer.
Follow these steps to rectify the problem.

1. Unplug the power to the printer.
2. Open the back and front cover.
3. Remove the drum and toner, this may be difficult because it may be stuck; don't be afraid to pull hard, you wont break anything.
4. Check for any foreign objects, most likely a peice of paper.
5. Reinstall the drum and toner.
6. Make sure to close the front and back covers.
7. Turn the power back on.

If the message stays after all this, there may be a sensor not working.

Thanks,

Pat

Mar 25, 2010 | Brother MFC-7820N All-In-One Laser Printer

1 Answer

SCREEN SAYS BACK COVER OPEN.WHERE IS BACK COVER?


Hello rtbris182,

The "back cover open" message is usually caused by a paper jam inside the printer.
Follow these steps to rectify the problem.

1. Unplug the power to the printer.
2. Open the back and front cover.
3. Remove the drum and toner, this may be difficult because it may be stuck; don't be afraid to pull hard, you wont break anything.
4. Check for any foreign objects, most likely a peice of paper.
5. Reinstall the drum and toner.
6. Make sure to close the front and back covers.
7. Turn the power back on.

If the message stays after all this, there may be a sensor not working.

Thanks,

Pat

Mar 25, 2010 | Brother MFC-7820N Printer

2 Answers

Paper jam and still won't print


Hi

Thanks for using FixYa. Before you can clear the error message, you must locate where in the unit the paper is jammed.

Unplug the machine for safety. Now follow these instructions based on where the paper jam is located.

1. Pull the paper tray out of the machine.
2. Pull out the jammed paper.
3. Reset the machine by opening the Upper Jam Clear Cover and then closing it.

If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.

4. Remove the Lower Jam Clear Cover from the back of the machine. Pull the jammed paper out of the machine.

5. Put the Lower Jam Clear Cover back on. Make sure the cover is set properly.

6. Open the Upper Jam Clear Cover. Make sure that there is no jammed paper left in the corners of the machine.
Note: If the paper is jammed under the print head, unplug the machine from the power source, then move the print head to take out the paper. 7. Close the Upper Jam Clear Cover.

8. Close the output paper tray cover and slide it forward, then push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.

Please do rate the solution and revert for further assistance.

Thanks
Rylee

Aug 15, 2009 | Brother Office Equipment & Supplies

2 Answers

Message on brother MFC7420 "back door open" when it's not


Actually, you need to double check the back cover and front cover, open them all to check all paper jam.
Besure to check the back cover, normally all paper jam is from the back.
be sure to close the front cover at the last cover to close.

Apr 01, 2009 | Brother MFC 7420 All-In-One Laser Printer

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