Question about Kenmore Microwave Ovens
When I select the Auto Defrost button and try to defrost in "Poultry" mode, it does not work. If I select "Meat" mode, it will defrost. Does anyone know how I can fix this problem?
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Posted on Jul 20, 2013
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Posted on Jan 02, 2017
GE MAGNETRON REPLACEMENT
With the symptoms you have, I would most strongly suspect a shorted high voltage rectifier diode or a bad magnetron, or a loose and possibly corroded connection on the magnetron's terminal.
The diode is a fairly cheap fix, and your magnetron is still under the part warranty, but you would have to pay labor.
If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.
There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
Here are some links you or someone you know can use for test help, but read their safety warnings first:
(if it's not shorted or burned, it's probably okay)
Since it's within the magnetron portion of the warranty (5-9 years) but out of the original full warranty (1 year), G.E. will cover the part cost, but not the cost to visit you or the labor charge to do the work.
Sometimes they will send you the magnetron to do it yourself.
If nothing else, you can save about $50-75 if you remove it from the wall and take it to a GE-authorized servicer.
You can find a GE-authorized servicer by calling GE Appliance Service at 1-800-848-7620 or here.
Accessing some components for testing and possible replacement will require you to remove the oven from the wall.
If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.
You can download GE owner's manuals and installation instructions here.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Feb 15, 2009
SOURCE: Microwave humming
It's possible that it is a sign or trouble, but it will make seemingly odd noises when it is switched on and off. For the most part, you can wait until you see more definitive evidence of trouble. Watchful waiting is probably in order here for the next week or so.
Posted on Jan 07, 2007
SOURCE: Kenmore elite microwave
Does the digital display light up at all? Is it completely dead? Are you sure it has power? Have you tried another outlet? If the outlet is good and the unit is completely dead, the internal fuse may have blown. You can try to take the cover off (with the unit unplugged) and look for a blown fuse. Try replacing the fuse with an EXACT fuse of the same rating. Try plugging the unit back in again and see if the unit comes back on. If not, you may have a power supply issue or defective Magnetron.
Please let me know what you find and we'll go from there.
Posted on Jan 28, 2008
this feature allows you to program your oven to begin cooking automatically at a designated time of day. Simply touch Custom Help pad. Touch the number 3. Enter the start time. Touch Clock pad. Enter cooking program. Touch Start/Touch On pad.
Posted on Jul 26, 2009
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