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Roxio error code 000d - Computers & Internet

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SOURCE: Tried to install from DVD and get 000D error. Help

Go to Add/Remove Programs, check if Roxio is listed. If it is, uninstall the program and reinstall it.

Posted on Jun 10, 2010

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Well I am still looking for a answer to why the invalid key code has become invalid. What I would like to know how to get the key code to valid so I can reinstall Roxio easy Media Creator suite 9 back in...


invalid codes are not common but they do exist you will need to contact roxio inc at www.roxio.com tell them the problem supply the error install id number and they said they would be happy to supply you with a new code


merry christmas

please take the time to rank this advice below

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hi;
you mean E00315-000d-00
this error code appears when there is a codec error the solution is :
1) replace the SDRAM
or
2) replace the HDD
or
3) replace the main controoler board

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1 Answer

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Go to Add/Remove Programs, check if Roxio is listed. If it is, uninstall the program and reinstall it.

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I would first look to see if you have another CD burning program running like Nero or an older version of Roxio. I've heard that the InCD program interferes with installation.
Since you did not mention it, I guess there is no error reference except the number. I suppose you looked up that error number on Roxio's tech site (if you didn't, you should--since you bought this program, you are entitled to tech support to get it installed.

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1 Answer

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how to solve this problem
please help me
yogaraja62@yahoo.co.in

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