Door catch, handle, or mechanism broken or the **** (a device that detects the motion of the drive belt fitted to many older Hotpoint washing machines which "pecks" at the belt when the door handle or button is operated) is broken or has fallen off

The first thing to check is - does the washing machine still have water inside? If there is obviously still water inside the machine then this is possibly the cause of the door not opening. Drain the machine.

Can't see any water inside

If you can't see any water inside then it may be caused by various faults listed below. Here's a list of the most common causes of a jammed door -

1. On some machines if the pressure switch doesn't reset to empty it keeps the door lock energized. If this is the case though, unplugging it should allow the door lock to cool down and open after a few minutes.
2. The water hasn't pumped out properly (or a blockage in the pressure system is holding the pressure switch on) - but only if the washing machine has a pneumatic (air operated) door safety lock (a rubber hose connected to the door interlock and connected to a pressure chamber bottle on the tub - water forces air up this tube and locks the door)
3. The water has pumped out properly, but the pressure switch hasn't reset due to a faulty pressure switch or blockage in the pressure system - or the water hasn't pumped out properly and the pressure switch hasn't reset because of the water inside. A faulty pressure switch, or blockage of debris inside the pressure chamber bottle could also be trapping the air that's operating the door lock (if a pneumatic lock is fitted - not many have these days).
4. The door interlock has just jammed
5. The door catch, handle, or some part of the door catch mechanism is broken and not opening the door
6. ****** (a device that detects the motion of the drive belt fitted to many older Hotpoint washing machines which "pecks" at the belt when the door handle or button is operated) is broken or has fallen off

Opening a jammed door Do not take the lid off and reach inside the washing machine to try and release the door if the washing machine is still plugged in as you will be electrocuted.
The most common cause of a jammed door is likely to be a faulty door interlock. Sometimes you can release the door from the inside by manipulating the door interlock or forcing the door catch out from it. But they sometimes just have to be broken away from the machine. If you need to do this make sure you -

1. Unplug it
2. Break the interlock off from inside the machine, don't force the door or you will just break more parts

This error message indicates that you have a Electrical Problem in your washing machine .
Make an attempt

• Select PAUSE/CANCEL twice to cancel the cycle.

• Select RINSE & SPIN, and then select EXTRA

• RINSE (to turn off the rinse option) if there is

• excessive water in the washer.

• Re-select cycle and press START. If the problem

SAM ANDERSON

Lots of people force the door open out of frustration and cause extra expense. There are many reasons why the door may be jammed shut -

The water hasn't pumped out properly and the washing machine has a pneumatic door safety lock (a rubber hose connected to the door interlock and connected to a pressure chamber bottle on the tub. Water forces air up this tube and locks the door) Washing machine won't empty water
The water has pumped out properly, but a blockage of gunge inside the pressure chamber bottle is trapping the air that's operating the door lock (if a pneumatic lock is fitted - not many have these days due to cost cutting)
Door interlock jammed
Door catch, handle, or mechanism broken
****** (a device that detects the motion of the drive belt fitted to many older Hotpoint washing machines which "pecks" at the belt when the door handle or button is operated) is broken or has fallen off
Do not take the lid off and reach inside the washing machine to try and release the door if the washing machine is still plugged in as you will be electrocuted.

Make sure the washing machine is unplugged if you keep messing with it.

Your door lock assembly needs to be replaced to open the door try the following procedure.

To open the door, get a piece of string and feed it into the door recess, work it around until both ends come out opposite the door handle.
Pull the string to the side and with your other hand pull the door open.
You will need to get a replacement lock assembly for the machine which isn't too hard to fit if you are a bit handy with tools.

Unplug at the mains, remove lid and door catch can be released from inside the machine.

Hi,
Never reach inside the washing machine with it connected to the mains. The door interlock is always live!
There are several reasons why a Hotpoint door could be jammed shut. One of them is the part you describe which is called the ******. With some older Hotpoint models, there is a cable that runs from the door interlock to the motor. When you operate the door catch or button, this part "pecks" down onto the drive belt or the end of the armature's shaft. If the drum is moving, the ****** will slip on the rotating belt or armature and disengage the door interlock. If the drum is not moving, the ****** meets resistance and the door opens. Therefore if the ****** has come off, or is loose, it can stop the door opening. When you attempt to open the door does this part move?
Other things that can stop the door opening are -
A broken door catch or door frame where the door catch screws in (they are rubbish on many Hotpoint’s - always breaking) you can sometimes get the door open if you push the door firmly in as you open it
If there is water still inside the washing machine, then the door wont open either on these Hotpoint washing machines (not on some others though) If this is the case, when you try to open the door the ****** won't try to move down at all. You can open the door usually if you drain the machine. (only applicable with door interlocks that have a rubber pressure hose attached to them)
A faulty door interlock
The pressure chamber can be blocked on some earlier Hotpoint washing machines which gives the same effect as having water in the machine. Basically the washer "thinks" there is water in when there isn't. This would require the washing machine being stripped down to remove and clean the pressure chamber bottle. This cause is only applicable to washing machines where a small rubber hose is connected to the door interlock. This hose allows the door mechanism to be locked and unlocked by air pressure activated by water rising inside the pressure chamber bottle attached at the other end on the tub. Gunged can block the very small aperture where the pressure hose fits to the pressure chamber bottle.
Thank You for contacting Fixya.com

Remove top cover, and reach down with a long screwdriver or similar, and actuate the door lever from inside by pushing the catch over.
Please rate my solution.
Thanks.

if clothes are still in washer? and machine has finished cycles? then handle broke so unable to open ??? your best option is to unplug/ and if necessary disconnect water supply hoses then remove the top screws from rear panel which also secure the top panel as you will observe ? then pull backwards top panel and loft off ? you now have access/visual of the door catch inside front machine look?? at the catch and you will see how it locks ? you can lever the catch gently and door opens to fit a new door catch is easy diy and not expensive if you are confident usual problem these break ? is the time delay micro switch sticks with age /moisture try dw40 and work plunger b4 you refit door back after replacing handle/catch assy

HI

There are several reasons why a Hotpoint door could be jammed shut. One of them is the part you describe which is called the ******. With some older Hotpoint models, there is a cable that runs from the door interlock to the motor. When you operate the door catch or button, this part "pecks" down onto the drive belt or the end of the armature's shaft. If the drum is moving, the ****** will slip on the rotating belt or armature and disengage the door interlock. If the drum is not moving, the ****** meets resistance and the door opens. Therefore if the ****** has come off, or is loose, it can stop the door opening. When you attempt to open the door does this part move?
Other things that can stop the door opening are -

• A broken door catch or door frame where the door catch screws in (they are rubbish on many Hotpoints - always breaking) you can sometimes get the door open if you push the door firmly in as you open it
• If there is water still inside the washing machine, then the door wont open either on these Hotpoint washing machines (not on some others though) If this is the case, when you try to open the door the ****** won't try to move down at all. You can open the door usually if you drain the machine. (only applicable with door interlocks that have a rubber pressure hose attached to them)
• A faulty door interlock
• The pressure chamber can be blocked on some earlier Hotpoint washing machines which gives the same effect as having water in the machine. Basically the washer "thinks" there is water in when there isn't. This would require the washing machine being stripped down to remove and clean the pressure chamber bottle. This cause is only applicable to washing machines where a small rubber hose is connected to the door interlock. This hose allows the door mechanism to be locked and unlocked by air pressure activated by water rising inside the pressure chamber bottle attached at the other end on the tub. Gunge can block the very small aperture where the pressure hose fits to the pressure chamber bottle.

Thank you

You cld try 3 things:
1 Find the button on your panel which has the 'key' symbol, press and hold this down till the lock light goes off.

2 Hold down 'options' & 'select' buttons together till the light goes off.

3 Press 'end of cycle' button for 3 seconds, lock should come off.

Pl post back results. Rate if helped.