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Ge profile refrigerator manual

We have a French Door GE Profile Refrigerator, Model # PFSS2MIYA SS. Fruits and vegetables freeze in the fresh produce drawers. Also, in the freezer the drawers keep sliding out and plastic parts fall off. Please advise what we need to do. We do not have an owner's manual and would like to have a parts manual too. Can you send us one?

Posted by Anonymous on


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SOURCE: GE Profile French Door bottom

IT IS STILL UNDER WARRANTY call ge at 800-386-1215 for factory service

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SOURCE: My GE Profile Performer refrigerator is freezing fruits and veget


Posted on Apr 24, 2010

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SOURCE: GE profile side by side

you need to check and see if the plastic flapper on the damper vent door has frozen open and broken,you need to remove all the air flow parts to check this physically,you can run the diagnostics,and hear the damper motor run,but if the door is broken and stuck open you cant see this without removing the plastic grill covers and all the plastic parts from in front of it,even where the light bulbs are located in the roof of the refrigerator,if this isnt it,then you may have bad thermistors in the side of the refrigerators walls,the diagnostics will tell you this in a pass/fail test,g.e. has had a problem with these damper doors though in the past

Posted on Dec 03, 2010

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SOURCE: We have a 3-year old

The ventilations in the drawers are getting blocked.I will explain.When the unit starts,the freezer section starts cooling.When the freezer section gets cooled properly and reaches its regular temperature,then thermostat in the freezer section detects it and after this defrost procedure starts.In defrost procedure the fan in the freezer section starts running and the cool air from freezer section pass to the fridge section bu the ventilation drawers.And thus passes in all the sections.But in your case the cold air is passing to the vegetable and fruit section,but its not going to the other sections.The cold air is entering the section but its not going anywhere,just remaining there.So this parts are getting over cold.So in this case,either the defrost is not working or the coils are over frosted in the freezer section.And this causing the problem.But first try defrosting the blocked ventilation by manual defrost procedure.--------------

The defrost is not working or the evaporator coil in the inner section of freezer is got blocked by ice .

Try manual defrost reset procedure: ----

First unplug the unit from main power outlet. Then empty whole unit completely. Then keep both the doors open. Wait for 24 hours. All the ice collected on the coils and in the freezer section will get melted. Clean the water from the sections. Then Connect the power cord of the unit to main power outlet after 24 hours/.Then set the temperature to normal in both fridge and freezer section. It will take near to 4 hours to get run in its proper cooling cycle. Then check, if the problem returns again. If the same problem occurs then it's defrost problem. The defrost board and the defrost thermostat/heater is not functioning properly and it has to be checked and replaced.You can get the required parts from online sites like:--- or from searspartsdirect online site.---------This will help. Thanks. Helpmech.

Posted on Jan 02, 2011

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