Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: Hi, our oce variolink 2822c
Your machine is made by Konica Minolta. The C3721 code means that your fuser unit has detected an overheat condition. The fuser unit is the assembly that uses heat and pressure to "fuse" the loose toner onto the paper. It is located right where the copies exit the machine. Your are going to need to have your local service company come out and make repairs. You may get advice as to how to reset the code but beware. Since this is an overheat code, if you reset it more than once you can do severe damage to your fuser unit. You may turn a simple and relatively in-expensive repair into a major one.
I would waot if at all possible for the service technician, but I have only worked on Konica Minolta copiers for nearly 28 years now.
Good Luck and Thank You for using Fixya.
Posted on Jan 22, 2011
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