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Dell w4200ed Great Picture, No Sound?

Yes. the Dell W4200's have been ridiled with issues. The sound started to hum, crackle and pop. Then the sound went out, no matter what periphial was being used. I even tried different speakers and speaker wires... NO LUCK! I did some research and found that perhaps the secondary power supply board was faulty. I replaced it with a factory new board. The popping and other noises were GONE! Hurray - but still NO sound output... YES, I made sure that the sound was not muted. Tried different periphials... still nothing, any suggestions? GREAT picture and sound on this 2004 Plasma - I miss it.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: made popping sound then picture went black

I have the Vizio JV50P (Plasma) after 2 months it's started to make a loud pop sound then no picture. Vizio sent a third part repair man to replace the power board, main board, left and right sustainer boards and no less then 24 hours later... I had the same issue. I was just on the phone this evening with "Vizio level 3 support" and they out right lied to me. They told me they never heard of this issue before and yet it all over the internet. Shame on me for not searching the internet more thoroughly for known issues with Vizio products. If I had I would have easily found the term that seems to have associated itself with the Vizio’s line of flat panel TV’s ‘The Pop Of Death”

I am current climbing the Vizio Org Chart to get my money back. I have spoken from level 1 thru level 3 tech support. Who were willing to replace the defective unit with a refurbished unit!!! NO WAY! Then I spoke with a customer service rep and then his supervisor. “No Help!!!” They read from a script and showed no compassion for my issue. They too wanted to send me a refurbished set that is only covered by the balance of my warranty! A set that has the same issue that they can not even prevent from occurring and sets made as recent as 9/07 (manufactures date), new sets! I just left a voice mail message with the Customer Service Manager of Vizio corporate (aka V, inc.) and will await his call back tomorrow. I then searched the internet and found the term that seems to be growing in association to Vizio… ‘The Pop Of Death’ I can not wait to hit him with that term tomorrow! If I do not hear back from him, I will contact his superior. It’s very easy to find that information on the BBB. As far as I am concern Vizio is not only a poor product but a deceptive company who so far does not stand by their product. I will follow up this post in a week or so.

Posted on Mar 20, 2008

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Benimur
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SOURCE: Popping noise from speakers.

Hi,

with the indulgence of bestdarngood and John3400...

From my readings, it would appear that "sound" is a weakspot for this particular model. It could either be the tuner or the SRS virtual surround sound processor.

If the problem persist even using another video source such as a DVD or a VCR, then it could be the SRS virtual surround sound processor. If however if the problem is only present viewing TV channels, then it is the tuner block.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on May 10, 2008

  • 188 Answers

SOURCE: LG 42PC3D Plasma: No picture, good sound

One of the SUS panels will be defect.On these panels you will find several fuses,the panel with the broken fuse must be replaced.
Sus panels are the panels with the big cooling blocks.

Posted on Jul 20, 2009

  • 4234 Answers

SOURCE: Short crackle sound emits from speaker during scene changes

Actually, it is a failing component. Quick scene changes often place demands on the power supply. I would guess that the noise is more prevelant when the scenes change from darker ones to lighter ones. Since this set is so new, request a warranty exchange. This set needs to be serviced. Return it to the place of purchase and ask for a replacement. Usually if the set is less than 30 days old, they just exchange it for you.

Dan

Posted on Oct 08, 2009

Testimonial: "Your point about the crackling occurring mostly when the picture goes from dark to light is spot on. It was clearanced, so I'll try a warranty claim. "

  • 302 Answers

SOURCE: jvc plasma monitor with picture but no sound from internal speakers

OK i would check the obvious first. Check your controls to make sure the speakers are turned on. The next thing I would check is your speakers you would have to take them out and inspect them physically and if you can take the out and plug them into a receiver or something that has oudio out. If all that is good then You signal board migh be bad.

You can get parts for that tv at www.interliquidparts.com

Posted on Feb 25, 2012

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