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DYE FILM BARCODE ERROR - Magicard Tango 2e Printer

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Posted on Jan 02, 2017

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magicard
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SOURCE: INk

Hi There,

It's difficult to diagnose 'Out of dye film' errors on the Rio 1 printers.
Does your serial number end with NP?

Can you hear the dye film motor running when the lid is closed?
Is the film actually moving? Try marking the rear (full) spool with a pen then closing the lid.
After the error, open the lid to see if it has moved.

While the lid is open, can you see a bright Red LED shining from just below the printhead?

Check that none of the dye film clips are broken.

Open the lid and remove the dye film spools.
Try to turn the small White cog just above the front-left dye film clip.
You should not be able to turn this (due to the gearbox on the motor).
If it turns then you will need to tighten the small grub screw which attaches the gog to the motor shaft.

I hope some of the above suggestions will be of help.

Regards,

MC.

Posted on Nov 12, 2008

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1 Answer

Error code 24:06 magicard


Hi There,
General Error 24:06 may indicate a problem with the front card sensor (very rare though). Open the lid, remove the dye film. Check that there are no cards jammed near the front of the printer (just before the flipper unit).
Try unplugging the printer. Cancel all print jobs if any are pending.
Plug in the printer. Once initialised, open the lid, run through the cleaning sequence (a Magicard cleaning kit - 3633-0053 is required). If the problem persists even after cleaning, contact your Magicard dealer. The warranty status can be checked here;

http://www.magicardonline.net

Enter the serial number of your printer in the QuickSearch box (Menu -> Info -> Serial Number)

Hope this helps,

MC.

Apr 14, 2014 | Magicard Rio Card Printer

1 Answer

I GOT COLOR RIBBON BUT THE PRONTO SED TO ME THAT A HAVE TO CHANDE BUT THE RIBBON IS NOT DONE YAT!!


Hello fabiogb_765,


Did you notice an error number when your printer tells you that it is out of dye film?
The error number is important.



Regards,


MC.

Jan 11, 2013 | Magicard Enduro/pronto Ymcko Color Ribbon-...

1 Answer

When the heater is on in my 2003 Freelander, I get a film on my windshield and front windows. There is no smell of coolant and the heater core is not leaking. Any suggestions? Running defrost doesn


I believe the film on your window is coolant vapor. To test this go to autozone or similar and get a coolant leak detection kit. The kit contains a UV flashlight a pair of glasses and a dye you add to the radiator. Add the dye to radiator, drive vehicle normally but run heater, let film condensation on Windows. Wait until dark and put on the glasses. Shine light on the Windows that have film if the window glows then the film is antifreeze vapor and not safe to breathe.

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1 Answer

Error code 24:03 magicard- card was stuck in machine


Hi There,

General Error 24:03;
This error is caused by a faulty RFID tag in the colour dye film.
Contact your Magicard dealer for a replacement dye film.

Sep 06, 2011 | Magicard Rio Card Printer

1 Answer

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It is a fault in alignment of the film and setting up, you need to call service to set up.

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1 Answer

INk


Hi There,

It's difficult to diagnose 'Out of dye film' errors on the Rio 1 printers.
Does your serial number end with NP?

Can you hear the dye film motor running when the lid is closed?
Is the film actually moving? Try marking the rear (full) spool with a pen then closing the lid.
After the error, open the lid to see if it has moved.

While the lid is open, can you see a bright Red LED shining from just below the printhead?

Check that none of the dye film clips are broken.

Open the lid and remove the dye film spools.
Try to turn the small White cog just above the front-left dye film clip.
You should not be able to turn this (due to the gearbox on the motor).
If it turns then you will need to tighten the small grub screw which attaches the gog to the motor shaft.

I hope some of the above suggestions will be of help.

Regards,

MC.

Sep 29, 2008 | Magicard Rio Card Printer

1 Answer

The cards are sticking


Hi There,

Im_useless:
0.126 is not a Magicard error number. On a Rio 2 printer, the error number will be displayed on the LCD display. It should look like 02:?? or 04:??, etc.

Are the cards feeding out of the hopper?
How far into the printer have they gone before you get the error?
Are any of the dye film panels printed before the card gets stuck?
Are the cards ejected when you click on 'OK'?

Guest:
The most common reason for the dye film sticking to the cards are if they already have overcoat printed on them (you can not print over overcoat). Also, if you are printing very dense images, try selecting 'ColorSure' mode in the printing preferences, Try reducing the YMC printhead power in printing preferences.

Nov 30, 2007 | Magicard Rio ID 2 Card Printer

1 Answer

I have error whenever i just select encoding only


Hi There, I presume (from the error number) that you are using LC3 (monochrome) dye film in your printer. This error is normally given when the printer detects LC3 (monochrome) dye film, but is then sent 'Colour' printing data from the driver. If you have 'encode only' selected there should be no printing data sent to the printer at all (number of copies = 0), only the mag stripe information should be sent. I suggest you contact Magicard Technical Support in the UK (I am one of their support engineers). We will need some further information (serial number of the printer, etc). Please also check you have the latest firmware (print the internal test card by pushing the button on the back) and are using the latest driver. All are available for download from: www.magicard.com To contact customer support send an email to: customer_service@ultra.co.uk Advice is free regardless of whether the printer is in warranty or not. With Best Regards, Alan.

Aug 20, 2007 | Magicard Avalon Card Printer

1 Answer

Mis-register


Hi There, 1. Make sure there is no dye film stuck to the print roller. This will cause card mis-registration (you will see feathered edges or a blurry effect. If there is dye film stuck to the print roller peel it off using adhesive tape or similar (the dye film will stick to the tape). You can move the print roller round with your finger quite easily. Then clean with a normal cleaning card. Afterwards check your print start and end position (you may be printing off the end of the card - also snaps the ribbon often!) 2. Make sure the other pinch rollers are really clean. 3. ** Check the warranty status first! *** Remove the right-hand side panel (2 screws on the side, 3 at the back). Check for free play on the card transport stepper motor pulley (there should be none!). Check the belt tension is not too loose (motor is adjustable - loosen 4 screws)). Hold the print roller with your left hand while trying to turn the large plastic pulley. You should feel no play. The grub screw on the pulley can sometimes come loose (1.5mm hex key required). Do NOT try to use a ball ended hex key. This only rounds off the grub screw socket. I hope the above helps! Regards, MC.

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