Question about Acer AL1916W 19" LCD Monitor

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"input not supported"

I just bought and installed this monitor onto my laptop, and although it works OK, i get this message constantly moving around in a box " input not supported". i suspect it may have something to do with my adjusting the display perameters...i made the fonts bigger. i think that's all i did. what can i do to stop it? it is driving me crazy

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  • anando Aug 28, 2007

    thanks so much for your quick response.
    i already tried both - the auto button doesnt work anymore since this happened, although it worked at the beginning.
    the screen resolution i set it to in my computer is almost the same as the requirement - and in fact it worked fine after i did that when i first set the monitor up. so this must be something else...
    any other suggestions? i am a bit of a dinasaur at these things....

  • anando Aug 29, 2007

    Ahaaa. you were right - i was moving the screne resolution up, and it needed to go down!
    problem solved, thank you soooo much
    susan

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What you may need to do is find an accepted screen resolution, as your screen is 19" widescreen and your notebook will be set for a normal monitor display, so either try the auto button on the screen or look at the properties of your graphics card om the notebook to find supported screen resolutions for extended displays.

Posted on Aug 28, 2007

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1 Answer

Input signal out of range


anon posts. you meant x768 im sure.
no PC stated, ? why?
windows 8, from HP? or from Microsoft???
is it on DVD? or on a stick this install medium?
where did you get w8 and from whom.?/? (matters)

that message is from w8 installer, (win8PE engine)
and is warning you this old monitor , can not do modern high resolutions. (or is not recognized ,IMO PE Failed you.)
there are 2 solutions,
if PC is HP, you never said what it is?
go to HP.com and get the w8 install media from them.
if not HP
go to unstated makers pc home page, do same.
if PC is so old its not supported by your PC maker go to.
not telling PC full name and model makes all help near impossible.
Lets play game, PC is so old W8 cant suport it now.
(learn that not all old hardware is supported now, a FACT)

ok got microsoft.com
and get the correct and current ISO install from them.
so it works right.

spec on your screen is
1366 x 768 @ 60Hz, 1280 x 1024 @ 60Hz, 1280 x 720 @ 60Hz, 1024 x 768 @ 60Hz, 800 x 600 @
60Hz, 720 x 400 @ 70Hz, 640 x 480 @ 60Hz

my guess is your w8 disk is old. and fails to know
the above. or fails to ID scan the HP1911 correctly
the screen can be 2011 screen , 6 years old.
means should not fail to install. ok.

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First install another monitor so Windows will load.
Then right click on "My Computer" and select "Properties", then click on the "Hardware" tab and click on "Device Manager" button. In the list and click on the "+" sign next to "Monitors" then right click on the monitor in question and select "Uninstall", then click "OK" and close all windows and "Shut Down" your PC. Install the monitor in question again and start your PC and wait 10 minutes or so and XP will set up the monitor like it's the first time you installed it.
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This is a communication issue starting with your docking station. Sometimes updated drivers are neede to insure that a device works with all devices between your pc and your laptop. Check on Dells website to see if there is an updated driver. In additon you may want to run the cd that came with your monitor, they are always shipped with a cd with drivers on them!

Sep 28, 2007 | Acer AL1916W 19" LCD Monitor

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