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My philips gogear sa2820 stuck on updating mode what should i do ?

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6ya6ya
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Posted on Jan 02, 2017

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ThaMp3Doctor
  • 8596 Answers

SOURCE: when i turn on the philips gogear it says philips,gogear,updating and then it jams

This player has an issue that the latest firmware fixes, re: constant freezing during updating. If you can just get the computer to recognize the player, and load the firmware update then you should be fine. The firmware update should load when you go to the "Update" button on the latest Device Manager (the version of the Device Manager from Philips' website, not from the install CD).

If the computer is not recognizing the player, then try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

-Tha Mp3 Doctor

Posted on Jun 10, 2008

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SOURCE: sa177/00 "recovery mode" problems in Philips Firmware Manager

Try to defrag the drive .... is not workd thn format it manually frm PC n reset the set hopefully it will get back to normal. i did this with mine go gear n its fine now.

Posted on Sep 04, 2008

sosa28
  • 53 Answers

SOURCE: My philips player is stuck in update mode. It says

Hello, if your Go gear is getting stuck at updating do the following, connect your mp3 player to a computer, and go into the drive, which is called philips or which ever name you gave it, and remove your photo folder save it to your desktop or just delete it and unplug it, then try to boot it, if that doesnt work then to the same step except delete the music folder as well.

Posted on Jul 15, 2009

shadow83
  • 496 Answers

SOURCE: philips gogear mp3 stuck on gogear screen

try putting it into recovery mode by holding the volume up while plugging it into the pc this might at least get the pc to see it also try it with a diffrent cable

Posted on Sep 30, 2009

  • 1 Answer

SOURCE: philips gogear vibe your player is not connected.

How do I clear data (music, photos, etc.) that have been downloaded to my Phillips Go Gear Vibe MP3 ?

Posted on Dec 26, 2009

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2 Answers

My model is Philip SA1MXX02W/97 GoGear Mix 2 GBMP3 Player.When I on it, it shows updating 20 percent, then updating 40 percent ; hang there for few seconds and suddenly off by itself. Pls help.


It shows there is some problem with the inbuilt device firmware.The only solution is to do a reset on your device.Please follow the instructions below to reset your Philips SA1MXX02W/97.

1.Insert a pen tip or other object into the reset hole located at the bottom of the GoGear Mix. Hold until the player shuts down.

If the reset option is unsuccessful, follow the steps below to recover the GoGear Mix with the Philips Device Manager:

1.On your computer, select Start >Programs > Philips Digital Audio Player > GoGear Mix Device Manager > Philips Device Manager to launch the Philips Device Manager.
2.Turn off the GoGear Mix before you continue.
3.Press and hold the volume button + while you connect the GoGear Mix to your computer.
4.Keep holding the key until the Philips Device Manager acknowledges the GoGear Mix and enters the recovery mode.
5.On the computer, click the Repair button and follow the instructions of the Philips Device Manager to complete the recovery process.
6.When the recovery is completed, disconnect the GoGear Mix from your computer.
7.Restart the GoGear Mix.

Hope you are satisfied with my solution.Thanks for choosing Fixya.

Jun 26, 2011 | Philips SA1MXX04P/02 GoGear Mix MP3 Player

1 Answer

I was charging my media player and now it is stuck in charge mode?


Hi,Reset your GoGear with something sharp like the tip of a pen or the end of a paper clip, if you're device isn't working properly or there's a frozen display. Insert the sharp object into the "Reset" hole (located at the bottom of the player), and hold it there until the device turns off. If resetting the device does nothing to restore the display, access the "Philips Device Manager" through your computer to recover the GoGear.


Click "Start" on your computer, then "Programs," "Philips Digital Audio Player," "Aria Device Manager," and then "Philips Device Manager." This will launch the "Philips Device Manager." Make sure the GoGear is turned off completely. Connect your GoGear to your computer while holding down the "Volume Up" button. Continue to hold the "Volume Up" button on your GoGear, until the "Philips Device Manager" recognizes the device and enters recovery mode. Click the "Repair" button when it appears on your computer, then follow the steps to fully recover the GoGear. Properly disconnect your GoGear from your computer and restart the device.


Recharge your device if your GoGear dies suddenly while playing. Connect the GoGear to your computer via the supplied USB cord. Plug one end of the USB cord into a functional, open USB port on your computer. Plug the free, smaller end of the USB cord firmly into the small USB jack on your GoGear and turn your computer on. This will begin the charging process of your GoGear. If recharging doesn't work, the battery may need to be replaced. Check that your GoGear isn't in standby mode. Hold the "Power" button for two seconds to turn it back on.


Good luck.

Mar 11, 2011 | Philips GoGear ViBE Digital Media Player

1 Answer

Philips gogear mp3 stuck on gogear screen


try putting it into recovery mode by holding the volume up while plugging it into the pc this might at least get the pc to see it also try it with a diffrent cable

Sep 30, 2009 | Philips GoGear HDD1830 MP3 Player

2 Answers

File system error stuck on screen


connect to system and format with windows FAT32...if that doesnt solve your problem,install philips device manager from the CD provided alongwith and use the repair tab to restore your player

Aug 31, 2009 | Philips GOGEAR SA6045 MP3 Player

2 Answers

Error message File System Error


Whenever I go to turn on my Philips Gogear audio video mp3 player, it shows the welcome screen but it doesn't go to the GoGear or the updating screens. Also, whenever I plug it into my computer through the USB cord, the charging screen doesn't show and it does not show that it is connected on 'My Computer'

Aug 20, 2009 | Philips GoGear SA3125/37 MP3 Player

1 Answer

My philips player is stuck in update mode. It says it's updating everytime I turn it on, what should I do?


Hello, if your Go gear is getting stuck at updating do the following, connect your mp3 player to a computer, and go into the drive, which is called philips or which ever name you gave it, and remove your photo folder save it to your desktop or just delete it and unplug it, then try to boot it, if that doesnt work then to the same step except delete the music folder as well.

Jul 08, 2009 | Philips GOGEAR SA6045 MP3 Player

2 Answers

A problem with my philips gogear


my philips turns on for a while until i turn it off but then when i try to turn it back on later it will stay a black screen...or it will turn it's self off...full battery...not locked...idfk what is wrong with it....

May 29, 2009 | Philips GoGear HDD1830 MP3 Player

1 Answer

My philips gogear 4gb


Code 10 errors can be resolved by completely uninstalling the Philips Device Manager and other software that came with the GoGear installation CD, and then reinstalling the clean version of the software from the Philips website.  Then running a Repair. The version of the Device Manager that is on the installation CD is not the same version as the one from the website.
Recovery Mode for Philips' GoGear
Open the Philips Device Manager and click on the “Repair” tab.  Then click on the “Repair” button to start the repair process.  Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in.  If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.

Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Sep 11, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

When i turn on the philips gogear it says philips,gogear,updating and then it jams


This player has an issue that the latest firmware fixes, re: constant freezing during updating. If you can just get the computer to recognize the player, and load the firmware update then you should be fine. The firmware update should load when you go to the "Update" button on the latest Device Manager (the version of the Device Manager from Philips' website, not from the install CD).

If the computer is not recognizing the player, then try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

-Tha Mp3 Doctor

Jun 09, 2008 | Philips GOGEAR SA6045 MP3 Player

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