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I roomba wont dock

Roomba won't dock

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Pretty strange. I personally own the Roomba 980 and my friend has the Botvac. Today, a lot of people consider the Neato Botvac and Roomba 980 the best models available on the market and still, I've seen these two having problems with docking too.

Posted on Jan 25, 2017

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That's usually caused by a charging issue. Could be that the contacts the roomba uses to charge on the base are bad or the contacts on the roomba its self. Here is a good troubleshooting guide. Roomba customer service is very good too, if the roomba is less than a year old they will repair it for you. good luck!

Posted on Jul 21, 2013

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You need to post a model numbers before I can help you.
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Roomba 4210 won't start


  • Lift Roomba off the floor and place it in the center of the room and restart the clean cycle.
  • If Roomba did not resume cleaning, lift Roomba and turn it over.* Inspect the Side Wheels for dirt or obstructions.
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    Irobot roomba 500


    If you're sure the battery contacts are clean and the battery really is charged, then there is faulty circuitry within the Roomba that would have to be repaired or replaced.

    Confirm that the battery is inserted with the metal contacts down so they make contact with the spring terminals in the battery compartment.

    Visually confirm that the metal contact plates on the battery pack, and the spring terminals in the battery compartment are clean and shiny. If not, wipe with a clean cloth or paper towel, its OK to use a little water or rubbing alcohol on the cloth, if needed, and then dry it.

    Visually confirm that the metal contact plates on the Roomba, and the spring terminals on the docking station's home plate are clean and shiny. If not, wipe with a clean cloth or paper towel, its OK to use a little water or rubbing alcohol on the cloth, if needed, and then dry it.

    If you have a volmeter, measure the voltage between the contacts on the battery pack If it isn't something in the neighborhood of 14 volts and is 11 volts or less, the battery isn't fully charged.

    Reinstall the battery.

    For the moment, please connect the power adapter directly to the Roomba rather than the docking station to eliminate one possible faultly connection.

    If the battery wasn't fully charged, or you weren't able to test it, try to charge the Roomba and then retest the battery voltage if you can. If the battery voltage was higher immediately after charging, but didn't get to 14 volts, the charger is good, but battery needs to be replaced. If the battery voltage was unchanged after attempting to charge the Roomba, the charging circuitry may be faulty. If there was no light patterns when you tried to charge it, and it was plugged in to a good outlet, then the power adapter or charging circuitry is definitely bad.

    If you have no voltmeter and you cleaned the contacts and tried to charge the Roomba and it works, use the Roomba and then recharge using the docking station and see if it was just dirty contacts or it won't charge through the docking station. If it didn't work, you'll need to figure out if its the battery, the charging circuitry in the Roomba, or the power adapter. If there are no lights when you try to charge the Roomba, then Either the power adapter or the Roomba power circuitry is defective, but without a voltmeter you can't find out which one, and there's no way to know if the battery is good or bad, but you know Roomba wasn't trying to charge it. If there are lights when you try to charge the Roomba, then at least you know the power adapter is good. Unfortunately, without being able to test something there's no way to distinguish between a charger that won't deliver a charge to the battery and a battery that won't accept a charge. If you want to take a guess then a bad battery is more common and less expensive to fix.

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    My roomba 530 cleans just great, but it will not return to the docking station--it just stops in the middle of the floor without any warning. I push the dock button, etc. to no avail.


    I sometimes have the same problem with my Roomba 530 (named Ethel). Make sure the signal transmittor on the docking station and the signal receiver on the top of the Roomba are clean. You can use a cloth or paper towel with a SMALL amount of window cleaner to run around both of these signal devices. I also like to clean the metal contacts on the station and the corresponding contacts on the bottom of the Roomba at the same time. This won't make a difference for the docking but it just assures that the vacuum will charge efficiently. If this doesn't work, you might need to have the unit cleaned professionally unless you feel comfortable about taking the unit apart and cleaning it yourself. I did this and Ethel has worked fine ever since!
    If this helps, please come back and rate my suggestion!

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    My roomba 560 approaches the dock and attempts to dock. However, it never seems to align correctly and backs out. This is a continuous process. It simply will not dock at all. Any suggestions?


    Check the connector on your ROOMBA, there is a switch that open the ground when you connect the charger direct to the ROOMBA and a lot of times it get stock and remain open. Using a small screwdriver press the metal plates to force to close.

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    My Roomba 560 does not automatically dock as advertised either..


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    Check out that link to understand how the communication works.

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    Need more info.
    Does the unit go into search mode? "SPOT & CLEAN" flashing? It actually tries to search?
    Do you have another roomba to test your dock on to see if IT will dock? If it tries but just cant, then either the dock transmitter, or the roombas receiver is dead. (The round antennae thingys on the dock and the bumper) replace these would be the first point.

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