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Account is susesended

Why can't I sign in to e-bay? I have never bought anything or sold anything. I am 73 years old and want to look at it. But why does it say I owe something?

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  • Donna Owston Jul 20, 2013

    I never use e-bay but was wanting to purchase a product that you had to use e-bay and it said I could not use e-bay because of an unpaid bill I have never used e-bay to buy anything so I could not have a unpaid bill. I use amazon all the time and guess I will just forget about e-bay but I would like to know why and where they get this info from. I do not owe one person anything.

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If that's the case and you haven't purchased anything before it seems to me maybe you're account's been hijacked. I would call ebay and discuss the issues with them and get a whole new account, starting fresh. But make sure you do get in touch with ebay about your other/old locked out of account. You have bank account info listed in your account you are locked out of? If so, then you need to get on that right away. Good luck with that. You should read Ebay's security warnings page that lists recent scams and how to make sure stuff like you're talking about doesn't happen again to you. IT might just be you opened the account so long ago and never used it that it got locked for your protection. In any event making a phone call should handle that for you.

Posted on Jul 21, 2013

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